Customer support executive,logistics

Naveen K

Career Objective:

To become a successful professional, by utilizing and extrapolating my skills for working towards the growth of my career and the organization.

Experience summary:

1.Having 4years of experience as customer representative, logistics coordinator, Material followup.

2.Knowledge in SAP

3.Currently working as Engineer in Pennar industries limited.

4.Handled tough situation in order to give 100% productivity with satisfaction.

Professional Experience:

Currently working as “Customer Representative and Supervisor” from May 18– till to date.

Worked in Badve Engineering Ltd as “Junior engineer” from Dec 13 – May 18.

Worked in Gokul Autotech Pvt Ltd as “Quality Inspector – Crankshaft Assembly” from Aug’ 12 – Nov 13.

Roles and Responsibilities:

Manage all customer issues.

Provide support to customer in all products and perform troubleshoot on all field inquires.

Analyze customer issues and develop necessary action and ensure optimal level of customer satisfaction to provide appropriate support for same.

Maintain accurate customer document and prepare report for all issues and resolutions.

Educational Qualification:

Degree

Name of Institution

Board/University

Year of Passing

% of Marks

Bachelor of Electrical and Electronic Engineering

Sri Krishna Engineering College

Anna University

2012

72

HSC

R.P.C Matriculation Higher Secondary school

State Board

2008

71

SSLC

Vellyan chettiyar higher secondary school

State Board

2006

61

Technical Skills:

Knowledge in power system and control systems.

Concepts of power electronics

IN- PLANT TRAINING:

Integral Coach Factory, Perambur, Chennai.

A Clear study of assembling a coach.

INDUSTRIAL VISIT:

Kundha Hydroelectric Power Plant, Ooty. Generation of hydroelectricity in detail.

Radio Astronomy Centre, Ooty. Detailed study of space.

PROJECT WORK:

Title : Enhanced Spatial Resolution of Person Detection in a PIR Based Surveillance Network g using GSM/GPRS

Techniques: Wireless Technology (Embedded), IR sensors, Microcontroller.

Duration : Four months (Dec- 10th- Apr- 30th)

Description: To identify person in a secured place, capture the image of person and alarm signal being a generated.

Personal Details:

No:13A/22, Ottravadai street,

T.S.R nagar, Chennai-600019

Contact: +91-868*******

E-Mail: ***********@*****.***

Declaration

I hereby declare that all the above-furnished details are true to the best of my knowledge and belief.

Place: Authentically

Date:

(K.Naveen)

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