Executive Assistant Data Entry Receptionist Security Guard Copywriter

Julia Rytell

** ****** ******

Toronto, Ontario

*****.******@*****.*** 647-***-****

Strong communication and organizational skills, both verbal and written.

Loves working with people and thrives in a busy environment!

Currently part-time employed doing sales/demo/PR/security work with the public; (see Recent Work document)hospitality/food services work.

Smart Serve, First Aid/CPR certification, Food Handlers certification, Ontario Security Guard License, Health and Safety Supervisors Course

BENEFIT CLAIMS PROCESSOR Contract and Temp: 2011 and 2012

Benefit Plan Administrators, London 519-***-****

-Receiving/sending mail and couriers, sorting and stamping.

-Entering claims information on AS 400system.

-Answering telephone inquiries.

-Filing, photocopying, faxing.

RECEPTIONIST/SALES January 2009 – June 2010

Tonga Tan, Toronto 416-***-****

-Reception and maintenance of tanning studio.

-Handling cash and credit sales; promoting products.

-Keeping clients happy!

RECEPTIONIST/OFFICE MANAGER May 2006- March 2008

Signature Business Centres, Toronto 416-***-****

-Reception, telephone and mail services for 40+ clients’ companies

-Accounts Receivable monthly reconciliations.

-Office/kitchen maintenance.

-Meeting and travel coordination.

-Correspondence, data entry, filing, booking boardrooms.

Sept 2002 - May 2006: Freelance Temporary & Casual Work, Various Positions

RECEPTIONIST July 2001 – September 2002

Canadian Actors’ Equity Association, Toronto 416-***-****

-Screening/transferring calls for staff of 20 persons on 10-line Meridian.

-Ordering supplies; maintenance of kitchen and reception areas.

-Handling mail and courier shipments.

-Updating information on database.

RECEPTIONIST Promoted to EXEC. ASSISTANT March 1999 – February 2001

Page+Steele Architects, Toronto 416-***-****

-Programming of telephone functions and voice mail for 85 employees on Norstar 12 trunk lines. Greeting visitors and answering phone lines(as reception) Taking and making President’s calls as Executive Assistant.

-President’s & Partners’ secretarial work: correspondence, scheduling meetings, etc.

-Coordinating travel arrangements, social events.

-Created and controlled data entry of new MS Access database from scratch.

RECEPTIONIST/CLERICAL - FREELANCE 1995 - 1999

Working for many companies, including financial, insurance, technical, legal, media, marketing, retail, and non-profit organizations, through a number of personnel agencies as well as independently. Some longer contracts, some one-day jobs!

-Switchboard experience on: Mitel, Meridian, SL-1, Rolm, Toshiba, NEC, Optima, AT&T; from less than 10 extensions to more than 1500- over 500 calls processed per day.

-Able to operate numerous models of office and mailroom equipment.

-Cleaning or courier services as required; flexible hours.

RECEPTIONIST March 1990 –March 1995

TicketMaster Canada Inc., Toronto 416-***-****

- Answering calls and taking messages for approximately 50 full-time employees on Mitel switchboard with keyboard messaging (no voice mail)

-Directing customer inquiries to proper numbers and/or providing information.

-Ordering and tracking office supplies.

-Shipping and receiving; reconciling invoices.

- Greeting and directing clients and customers.

-Administrative assistance, light typing, etc.

OTHER TRAINING/EXPERIENCE:

Bell Canada InfoPro Workshop: "Dealing with Difficult Customer Situations"

Padgett Thompson Workshop: "How to be a Better Receptionist"

Drake Services Workshop: "Reception Skills"

George Brown College: copy editing course

Volunteer work with many organizations : the TD Toronto Jazz Festival, Fringe Festival, Summerworks, Hot Docs, ACT, Fife House, Canfar, Canadian Film Centre, Children's Wish, the Cdn. Cancer Society and others.

Sales and Promotions – Toronto Star, National Post, Rogers mobile, artisans, charities, products through agencies :Inventa, Influence, Celsius, SDI, Mosaic; direct for companies (Mill Street, Styrian Gold, Zpirit Water, Incredible SpreadEm’s, the Bee Shop. Muskoka Bay Pottery many more)

Serving/bartending and other hospitality work at clubs, theatres, special events, large facilities (Rogers Centre, Molson Amphitheatre, G20 Summit)

Security work at concerts, sports events, public and trade shows, institutions.

PERSONAL INTERESTS:

Reading, writing, travel, film, theatre, comedy; advertising and media;

geology, biology and sociology. Proofreading everything that comes within eyesight; (compulsive habit, and very good at it!)

https://ca.linkedin.com/pub/julia-rytell/1b/156/a27

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