Senior Project Manager / Project Manager / Product Manager

www.linkedin.com/in/elizabethchesen

ELIZABETH HENDRIX

**** ********* *****, ***********, ** 55375

612-***-**** *********@****************.***

SUMMARY

Accomplished Project Management, Product Strategy, Operations and Technology Leader with nearly 30 years’ proven track record searching for next opportunity to leverage extensive strategy and scope planning, business deliverables experience, resource management and communication skills. Experienced, creative, highly-regarded thought leader well-versed in all areas of business start-up and expansion, able to nimbly navigate complex demands and deliver consistent value to stakeholders. Seasoned cross-functional collaborator whose project lifecycle design, delivery and performance expertise and people-person talents are transferable to an array of industries.

CORE COMPETENCIES

Demonstrated ability to achieve complex program milestones, build critical relationships and implement strategic project roadmaps in ever-changing, competitive environments. Adept at coordinating internal

/external associates at all levels and of diverse cultures and backgrounds. Successfully headed delivery teams, resolved challenging issues and steered companies through numerous obstacles, all while increasing profits and slashing expenses.

SKILLS

- Senior management professional - Customer-driven innovator with strong attention to detail

- Results-oriented problem solver - Self-motivated yet collaborative

- Technically strong and tenacious - Flexible and responsive to shifting priorities

- Successful deadline achievement - Effective presenter and communicator KEY ACCOMPLISHMENTS

Conceived and built the leading Cloud SaaS website and marketing solutions company serving a large North American business sector in a highly competitive marketplace.

Strategically translated market realities into effective strategic project plans and related deliverables.

Created and optimized project scopes, process improvements, release milestones and full product lifecycle implementation that resulted in annual 50%+ revenue gains and solid client retention.

Built a “garage start-up” funded by personal credit cards into the leading provider of technology tools, training and support for a large North American market sector. After growing revenue from $0 to $10+ million in less than 5 years, sold the 75-person firm to a publicly traded $400 million company.

Fast-tracked a self-funded consulting firm whose moniker was fulfilled by pioneering website solutions that helped numerous corporations in various industries grow and thrive. CAREER HIGHLIGHTS

Co-Founder October 2008 – Present

Hendrix Consulting Group, LLC – Minnetrista, MN

Execute strategic and operational consulting services to a variety of organizations.

Formulate and orchestrate customized client product and service solutions to C-level leadership.

Develop and deliver compelling, dynamic presentations online and in-person. Founder and Chief Operating Officer December 1999 – April 2016 WhereToLive.com, Inc. – Eden Prairie, MN

Spearheaded daily operations including directing Agile software development teams, sales, business development, marketing and customer service functions.

Designed project scopes and timelines that consistently resulted in streamlined and accelerated processes.

Implemented new project management methods that slashed customer attrition rates to less than 2%.

Developed and maintained key client and vendor relationships, ensuring pricing and service incentives.

Prospected and delivered new customers. Developed and negotiated 100% of RFIs, RFPs and contracts.

Established and maintained sustainable and collaborative client, employee, alliance and vendor relationships. Founder February 1997 – December 1999

TechnologyEvangelist.com – Bloomington, MN

Chaired innovative website solutions offered via consulting services and presentations that empowered medium to large corporations to embrace and fully utilize emerging technologies.

Produced 115% revenue increases annually and maintained high margins by directing sales roadmap, marketing, product development, client management and customer service initiatives.

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