Accomplished Network Field Engineer with 10 years experience deploying and maintaining Legacy and current network technology for a major corporation. Customer base 1000+ Small/Large Business, Government, Data Center.
Network Engineer Technician III Comcast Corp. 05-2007>02-2017 Warren, MI
●Day One service request preparation, prove-out. Technical documentation (EDP), service orientation improvements/ best practices.
●On Call standards: 24/7 On Call technical query resolution. Collaboration with internal NOC & external Vendor Engineering. Hands on support: Multiple carrier network management CLI/GUI.
●Proficient with EXFO/Fluke power meters, TDM test equipment, JDSU test sets.
Core/CPE Technical Support (Juniper, Ciena, Cisco):
●Core: 80+ sites / CPE 3000+ (VPLS, L2/L3VPN, Pseudowires)
●Cell Backhaul: On-Call first responder 500+sites supported
●Transport Ring: On-Call first responder (DWDM)
Infrastructure migration/upgrades/expansions :
●Design review, BOM creation, cycle plan enforcer.
●Cost estimations through proper auditing/audit grooming. Ensuring clean cycle plan timelines met or adjusted.
●Plant personnel interfacing: Power/Rackspace/cabling medium requirements.
Network Analyst Comcast Corp. 02-2004>05-2007 Southfield, MI
●Users 200+ providing guidance to LAN users ranging from V.P. to customer facing.
●Deployment & Support of computers, network devices, production equipment.
●Deployment & Support of 3rd party software for multiple departments.
●RMA processing with national vendors.
●Asset auditing/ disposal.
Juniper Comcast University Plymouth, MI
Carrier Network Associate
●Layer2/3 addressing (MAC/Subnet). IPv4/IPv6 fundamentals.
●Junos fundamentals. CLI, functionality, navigation, configuration management.
●Operational Monitoring and Maintenance. Network tools, statistics, performance monitoring, Junos OS soft updates.
Cisco MicroTek Chicago, IL
ICND2 Interconnecting Network devices.
●LAN Switching Technologies
Global Knowledge Roseville, MI
MPLS Label & Tag Distribution
●VRF table configuration. MP-BGP Session, EIGRP/OSPF overview/configuration
●VPN, Multiprotocol BGP overview/configuration