Customer Service Sales

Jo-Anne Thornton ac8k05@r.postjobfree.com 647-***-****

***-*** ************* ** *********, ON M9C 4W1

Profile and Personal Strengths

Multi-talented results-oriented professional with experience in numerous diverse fast-paced environments, where excellent communication and presentation abilities are in demand. Creative team member and a believer in cultivating business relationships with the highest level of integrity.

Highlights of Skills and Abilities

Learn quickly; willingness to take on new responsibility

Enthusiasm, initiative and self motivation

Positive and valuable team member

Very adaptable to new situations; enjoy a challenge

Proven record of accomplishments and willingness to achieve the best results

Work ethic based in integrity, honesty and confidentiality; bondable

Computer skills on AS 400, e-mail and internet.

Administration/Communication Skills

Ability to relate well with others

Excellent multi-tasking and organizational skills

Communicate effectively, read, write and speak clearly and accurately

Work Experience

Collins and Greig Mar ’10-present

Manage many aspects of a small family owned cartage-moving company

with three owners/brothers

Reception, phones, quotes, preparing documents for local deliveries and

long distance and cross country or border crossing loads.

Weekly and monthly stat reports, storage invoicing and credit card payments.

Marketing and Sales

Con’t pg #2

UTI Canada Nov ’07-Nov’09

Extensive experience as an Air Import Coordinator plus Air Exports and

Ocean Imports

Dealt with clients on an international and cultural level

Efficiently and responsibly provided friendly and courteous customer service

Proficient in dealing with Canada Customs, customs brokers, other freight

forwarders, warehouse operators, airlines, steamship lines, advising consignees

of incoming freight on an international level

Arrange for customs clearance and delivery to ultimate consignee

Controlled invoicing and accurately compiled files for accounting package

Education and Training

High School Diploma Etobicoke, On.

CIFFA December 1990

Dangerous Goods (Initial) February 1991

REFERENCES:

Available upon request

Contact this candidate