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Executive Manager

Glen Allen, Virginia, United States
February 20, 2019

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Glen Allen, VA ***** 847-***-****


Providing forward-looking insight to organizations as a leader, collaborator, enabler and problem

solver in strategic and operational issues.


Executive Leader, MBA, CSM and CIPM with history of success in guiding global, cross-functional

initiatives and innovative enterprise portfolios. Excels at identifying and assessing hurdles to

organizational success and driving collaboration across operations to mitigate risks and threats.

Demonstrated strength in creating road maps for fulfillment of the expressed Voice of the Customer

(VOC) and in achieving planned value, return on investment and market space differentiation.

Expert presenter, negotiator, and business person, able to forge solid relationships with partners and

lead and inspire productive teams. Talented in balancing operational costs with business growth to

achieve optimal performance.


Enterprise-wide Portfolio Management Digital Solutions

Strategic Planning and Visioning Supply Chain Optimization

Operational Assessment and Improvement Scrum and Agile

Market Disruption via Innovative Products and




Entrepreneurs' Organization – Alexandria, VA

Successfully drive global vision and leadership of EO's technology and data strategy, innovation,

digital solutions and products, infrastructure, architecture design, security, compliance, and

data governance.

Portfolio leader and value innovator for transformational initiatives, proactively managing

enterprise-wide portfolios and developing company's first Operating Continuity Plan.

Plan and implement highly effective API strategy, securely linking EO to its strategic partners,

vendors, and local chapters across the globe.

Directed operational infrastructure assessment, effectively identifying potential impacts of EO's

evolving business model on data architecture, and developing executable plans to bring

greater value to EO's global member constituencies.

Outlined and installed Data Privacy Strategy re: EU including GDPR Compliance, and instituted

continuous vulnerability assessment and ongoing remediation.

Meticulously analyzed market trends across entrepreneurial associations and other potential

market disruptors across competitive landscape, successfully identifying opportunities and

potential value.

Led operational/technology strategy alignment and technical innovation including delivery of

iOS and Android mobile applications, embraced by nearly 70% of members globally.

Overcame regional restrictions to effectively plan and direct implementation of responsive,

adaptive websites including public and EO member-facing deployments.

CEO / CONSULTANT / BUSINESS OWNER 06/2012 to 09/2013

The Moss Initiative – Glen Allen, VA

Accomplished successful launch of business consultancy with primary focus on strategic data

and technology guidance to clients in manufacturing, distribution, and hospitality industries.

Senior consultant and advisor to cross-industry clients, including major international chains,

providing expertise in entrepreneurial and organizational transformation efforts to achieve

maximum performance and effectiveness.

Guided entrepreneurial start-ups in hospitality space in effective client engagement and

partnership development, greatly enhancing business growth.

Introduced Agile into project management best practices for large global hospitality chain,

ensuring continuous improvements and high-quality service.

Managed project portfolio to provide fully vetted multi-lingual capabilities on hospitality


VP, INFORMATION TECHNOLOGY (Various Executive Titles) 05/1997 to 06/2012

American Hotel Register Company – Vernon Hills, IL

Fostered technologies that fueled organization's growth from $72 MM to nearly $1 BB during tenure,

with more than 74% of sales processed digitally.

01/2010 to 01/2012


Drove development, enhancement, and execution of consultancy division, meeting or

out-performing all organizational operations and revenue targets and transforming IT from cost

center to revenue center.

Created innovative software and services solutions, generating market disruption and carving

new market space for organization.

Assumed lead role in achieving market penetration into higher education market, securing

sole-source operating supply contracts with universities.

Developed and achieved vision for mobile solution enabling hospitality clients to approve,

manage, and oversee ordering of non-contracted items and capital assets.

Built partnerships with $8.1 BB Fortune 500 MRO provider and $24 BB retail office Supply

Company, leading to company's selection as sole-source partner by several key clients in

hospitality industry.

05/1997 to 01/2010


Initially hired as Director of Systems Development and promoted due to exemplary leadership

and business enhancement skills.

Directed ERP needs analysis, guided business team through ERP product selection, and oversaw

package implementation and two subsequent upgrades.

Delivered improved efficiency, productivity, and cost savings through full automation of $700

MM in purchasing activities, implementing electronic supply chain and over 500 electronic


Spearheaded software selection, acquisition, planning, and migration to an ERP solution

incorporating RFID tracking throughout all distribution centers, yielding 19% reduction in order

cycle time, increased inventory accuracy, and paperless warehousing environment.

Eliminated 14% of transportation spend through optimization of transportation management

processes and implementation of Integrated Carrier Procurement.


Master of Business Administration

Lake Forest Graduate School of Management - Lake Forest, IL

Bachelor of Arts: Political Science

Northeastern Illinois University - Chicago, IL


CSM (Certified Scrum Master) - Scrum Alliance, Valid 2019-2012

CIPM (Certified Information Privacy Manager) - International Association of Privacy Professionals,

Valid 2018-2020

PMP Education completed as part of MBA Curriculum; Certifying with PMI in Q2, 2019


Member, Scrum Alliance

Member, International Association of Privacy Professionals

Member, Project Management Institute

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