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Office Assistant Customer Service

Northwest Calgary, Alberta, T3G 4X3, Canada
February 20, 2019

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Elizabeth Hofmann

*** ***** ***** **** **

Calgary, AB T3G4X3

Mobile: 403-***-****

About me

A personable individual seeking a friendly work environment with opportunity to engage with people and deliver a quality experience.


Bilingual - fluent in both English and French.

Customer service - A genuine interest in providing customers with knowledge and support to help find solutions based off their needs

Quick learner - Ability to solve problems and adapt to situations quickly and with ease

Sociable - a natural ability to connect and relate with others and to easily build a good rapport with people

Microsoft office suite – proficiency in using Microsoft office products. (Word, PowerPoint, Excel, Outlook)

Additional training

ProServe certified 2019

Volunteer Experience

Youth Volunteer Club (YVC) 2016 - 2017

-Collection of non-perishables

-Food preparation for bake sales

-School events

Work Experience

Zumiez sales associate 2018

-Strong focus on a great customer experience, with emphasis placed on the customer’s content rather than solely creating sales

-Ability to create return customers by developing lasting connections with store clientele

-Interest and ability to continuously learn about company merchandise to establish a strong product knowledge

-Experience working at cash register and closing the store

-Assured store was consistently clean and organized

Office assistant

Data Trail corp. 2017

-Organized files to improve efficiency of office function

-Programmed GPS devices and prepared product for distribution

Triton Security 2018

-Proficiency in using excel to effectively organize data

BeautySense 2018

-Experience in packaging and shipping product to customers

-Ability to assemble orders and create sample packs based off of invoices


Saint Francis High school - Graduated 2017

-High School Diploma and Bilingual Diploma

Mount Royal University - 2018

-Faculty of Arts Psychology program

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