Elizabeth Hofmann
Calgary, AB T3G4X3
Mobile: 403-***-****
About me
A personable individual seeking a friendly work environment with opportunity to engage with people and deliver a quality experience.
Skills
Bilingual - fluent in both English and French.
Customer service - A genuine interest in providing customers with knowledge and support to help find solutions based off their needs
Quick learner - Ability to solve problems and adapt to situations quickly and with ease
Sociable - a natural ability to connect and relate with others and to easily build a good rapport with people
Microsoft office suite – proficiency in using Microsoft office products. (Word, PowerPoint, Excel, Outlook)
Additional training
ProServe certified 2019
Volunteer Experience
Youth Volunteer Club (YVC) 2016 - 2017
-Collection of non-perishables
-Food preparation for bake sales
-School events
Work Experience
Zumiez sales associate 2018
-Strong focus on a great customer experience, with emphasis placed on the customer’s content rather than solely creating sales
-Ability to create return customers by developing lasting connections with store clientele
-Interest and ability to continuously learn about company merchandise to establish a strong product knowledge
-Experience working at cash register and closing the store
-Assured store was consistently clean and organized
Office assistant
Data Trail corp. 2017
-Organized files to improve efficiency of office function
-Programmed GPS devices and prepared product for distribution
Triton Security 2018
-Proficiency in using excel to effectively organize data
BeautySense 2018
-Experience in packaging and shipping product to customers
-Ability to assemble orders and create sample packs based off of invoices
Education
Saint Francis High school - Graduated 2017
-High School Diploma and Bilingual Diploma
Mount Royal University - 2018
-Faculty of Arts Psychology program