Dolly Arora

DOB: **/**/**** E-mail: ac8jem@r.postjobfree.com

Phone: +919*********

*/** ***** ******, *** Delhi – 110031, India

WORK EXPERIENCE

Catalogue Associate In Amazon

Served a period as Catalogue Associate in Amazon from September 2017 – February 2019

ØRetail Business Services

Roles and responsibility:

As a part of Premium Catalogue Team, responsible for carrying out:

• Catalogue errors and Defects.

• Sorting Queries raised by different vendors such as (Phillips, Sony, Samsung, Lenovo, Acer, Asus, Also, Belkin, Beurer, Sennheiser, Medela)

• Sorting Typically main task such as Buy box and Broken Variations.

• Aligning the products in overall Eu Marketplace.

• Mentoring and training the task to new Associates

• Multi-tasking and reviewing the productivity and Quality achieved monthly

• Supported other teams in Trouble shooting the errors and defects.

PROFESSIONAL QUALIFICATIONS

German Langauge

Institution/University

Level A1

Goethe Institute (Max Mueller Bhavan)

Level A2

Goethe Institute (Max Mueller Bhavan)

Level B1

Goethe Institute (Max Mueller Bhavan)

Level B2.1

Goethe Institute (Max Mueller Bhavan)

EDUCATIONAL QUALIFICATIONS

Course (Stream)

Institution/University

Year of Passing

German Language

Goethe Institute (Max Mueller Bhavan)

2017

B.A English Honours

University of Delhi

2017

XIIth

Saai Memorial Girls School (CBSE)

2014

Xth

Saai Memorial Girls School (CBSE)

2012

AWARDS & ACHIEVEMENTS

Awarded for Outstanding Performer for the month june 2018

Actively participated in Amazon Nozama Sports activities.

Participated in SANGATHAN of Dyal Singh College University of Delhi.

Awarded certificate for Best Performance for 3 months simultaneously.

Awarded for achieving 100% customer Obsession.

SKILL SET

Highly proficient in Microsoft office suite.

Knowledge of Excel, German Language

COMPETENCIES/STRENGTHS

Hard Working

Strategic and Analytical skills

Good Interpersonal skills

Adaptive and flexible approach

POSITIONS OF RESPONSIBILITY

Premium Catalogue Services- Catalogue Editor - Responsible for managing queries raised by vendors and Brand Specialist related catalogue errors.

Contact this candidate