Experienced Outlet Manager professional with more than 9 years in 5-star luxury

properties. Very adept in handling multiple job responsibilities at the same time. Capable of running a large team of 20 people handling the staff schedule, bar inventories, restaurant reservations, private event bookings, performance review, monthly P&L, very proficient in using Restaurant Diary Online Reservation System as well as Table4Me and ReserveOut, Opera, Micros Fidelio, Oasys Payroll System, Avero, FMC. I am very passionate when it comes to delivering 5-star professional service and very particular in social media report such as TripAdvisor and Zomato reviews. My most passionate about is colleagues and talents; coaching and mentoring them to grow on their own endeavors. That is the measure of my success!

COCO ROLAND ALDEA

198 Saint Jude Street

Hipodromo, Cebu City

Philippines

6000

092*-***-****

Mobile Number

ac8j4m@r.postjobfree.com

Certificates & Affiliations:

WSET Level 2

Train the Trainor

Experienced F&B

Training Specialist

Leading Quality

Assurance Board

Service Plus Board

References:

Erich Obispo

General Manager

Alicia Apartelle

+639*********

Charito Sumayao

Housekeeping Supervisor

Radisson Blue

+639*********

Rubelyn Letrero

Branch Operations Head

RCBC Taboan

+639*********

EMPLOYMENT HISTORY

November 2017 – June 2018 Acting Outlet Manager

Backyard Bar

Swim & Tonic Pool Bar

Secret Terrace Garden Lounge

Steigenberger Hotel, Dubai

July 2016 – June 2018 Experienced F&B Training Specialist Food and Beverages Department

Steigenberger Hotel, Dubai

July 2016 – November 2017 Assistant Manager

Brothaus Bakery Bistro

Steigenberger Hotel, Dubai

December 2014 – July 2016 Acting F&B Training Specialist Food & Beverage Department

Fairmont - Bab Al Bahr, Abu Dhabi

December 2012 – July 2016 Assistant Manager

Frankie’s Italian Restaurant & Bar

Fairmont – Bab al Bahr, Abu Dhabi

November 2015 – January 2016 Pre-Opening Task Force Assistant Manager

Cedar Lounge Lebanese Restaurant

Fairmont – Bab al Bahr, Abu Dhabi

November 2010 – July 2016 Food and Beverage Trainer F&B Department

Fairmont – Bab Al Bahr, Abu Dhabi

October 2009 – December 2012 Shift Leader

Cuiscene All Day Dining

Fairmont – Bab al Bahr, Abu Dhabi

April 2007 – November 2008 Restaurant Supervisor

Art Café – Mall of the Emirates

Dubai, UAE

August – September 2008 Opening Team

Restaurant Supervisor

Art Café – Muscat City Centre, Oman

June – July 2008 Supervisor

Biella Italian Restaurant

Muscat City Center, Oman

October 2005 – April 2007 Waiter/Bartender

Art Café – Mall of Emirates, Dubai

December 2003– September 2005 Outlets Area Manager Roma Mia Pizza, Pasta & Grill - Philippines

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