Experienced Outlet Manager professional with more than 9 years in 5-star luxury
properties. Very adept in handling multiple job responsibilities at the same time. Capable of running a large team of 20 people handling the staff schedule, bar inventories, restaurant reservations, private event bookings, performance review, monthly P&L, very proficient in using Restaurant Diary Online Reservation System as well as Table4Me and ReserveOut, Opera, Micros Fidelio, Oasys Payroll System, Avero, FMC. I am very passionate when it comes to delivering 5-star professional service and very particular in social media report such as TripAdvisor and Zomato reviews. My most passionate about is colleagues and talents; coaching and mentoring them to grow on their own endeavors. That is the measure of my success!
COCO ROLAND ALDEA
198 Saint Jude Street
Hipodromo, Cebu City
Philippines
6000
Mobile Number
*****************@*****.***
Certificates & Affiliations:
WSET Level 2
Train the Trainor
Experienced F&B
Training Specialist
Leading Quality
Assurance Board
Service Plus Board
References:
Erich Obispo
General Manager
Alicia Apartelle
Charito Sumayao
Housekeeping Supervisor
Radisson Blue
Rubelyn Letrero
Branch Operations Head
RCBC Taboan
EMPLOYMENT HISTORY
November 2017 – June 2018 Acting Outlet Manager
Backyard Bar
Swim & Tonic Pool Bar
Secret Terrace Garden Lounge
Steigenberger Hotel, Dubai
July 2016 – June 2018 Experienced F&B Training Specialist Food and Beverages Department
Steigenberger Hotel, Dubai
July 2016 – November 2017 Assistant Manager
Brothaus Bakery Bistro
Steigenberger Hotel, Dubai
December 2014 – July 2016 Acting F&B Training Specialist Food & Beverage Department
Fairmont - Bab Al Bahr, Abu Dhabi
December 2012 – July 2016 Assistant Manager
Frankie’s Italian Restaurant & Bar
Fairmont – Bab al Bahr, Abu Dhabi
November 2015 – January 2016 Pre-Opening Task Force Assistant Manager
Cedar Lounge Lebanese Restaurant
Fairmont – Bab al Bahr, Abu Dhabi
November 2010 – July 2016 Food and Beverage Trainer F&B Department
Fairmont – Bab Al Bahr, Abu Dhabi
October 2009 – December 2012 Shift Leader
Cuiscene All Day Dining
Fairmont – Bab al Bahr, Abu Dhabi
April 2007 – November 2008 Restaurant Supervisor
Art Café – Mall of the Emirates
Dubai, UAE
August – September 2008 Opening Team
Restaurant Supervisor
Art Café – Muscat City Centre, Oman
June – July 2008 Supervisor
Biella Italian Restaurant
Muscat City Center, Oman
October 2005 – April 2007 Waiter/Bartender
Art Café – Mall of Emirates, Dubai
December 2003– September 2005 Outlets Area Manager Roma Mia Pizza, Pasta & Grill - Philippines