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Technical Writer

Denver, Colorado, United States
February 20, 2019

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*** ******* ******, #****

Denver, CO 80203

Phone: 907-***-**** Email:


Master of Arts of English August 2015 – May 2017

University of Alaska Anchorage

Cumulative GPA: 4.0

Bachelor of Arts August 2012 – May 2015

University of Alaska Anchorage

Major: English Minor: Philosophy

Cumulative GPA: 3.657

Work Experience

Technical Writer II October 2018 – Present

Wells Fargo, Wholesale Banking

-Developed, wrote, and edited procedures, job aids, and reference guides for Commercial/Corporate, Agency Services, and other lines of business.

-Conducted interviews with subject matter experts (SMEs) or project managers to ensure accuracy and to establish an understanding of business functions and tasks.

-Partnered and built effective relationships with multiple business partners.

-Published content on OpenText platform.

-Ensured all procedures adhered to the Wells Fargo style guide, branding standards, and guidelines.

-Managed multiple assignments concurrently in a fast-paced environment.

Technical Writer I-II April 2017 – October 2018

Alaska Native Tribal Health Consortium, Engineering

-Promoted from Technical Writer I to Technical Writer II within the first six months of employment.

-Drafted, edited, formatted, and developed word processing templates/forms for technical manuals, agreements, correspondence, special review documentation, contract specifications, polices, procedures, and interagency agreements.

-Wrote and revised technical documents for content, consistency, form, and accurate linkage to operations.

-Demonstrated proficient knowledge in document preparation, document design, researching, merging text and graphics, and document layout.

-Displayed effective usage of business English, spelling, grammar, punctuation, and syntax -Skilled in working within multiple deadlines for projects and assignments.

-Compiled and analyzed data in the preparation of special and recurring reports.

-Proficient in Microsoft Word, Excel, PowerPoint, Visio, SharePoint, Adobe Acrobat Pro, and Adobe Photoshop.

Graduate Teaching Assistant August 2015-May 2017

University of Alaska Anchorage

-Facilitated first year composition instruction to college freshman.

-Taught for four semesters for eight courses total.

-Maintained control of a collegiate classroom.

-Instructed students in compliant topics with the UAA curriculum.

-Utilized strong presentation and communication skills.

-Demonstrated a strong ability to work independently.

-Provided constructive feedback, criticism, and encouraged student creativity/thinking.


First and Second Year Graduate Teaching Award May 2016 and May 2017

University of Alaska Anchorage

-Won both awards in consecutive years.

-Awarded by the English faculty to the student who exemplifies the professional and academic standards of an instructor facilitating collegiate courses.

English Graduate Research Award May 2016

University of Alaska Anchorage

-Awarded to the graduate student who exemplifies exceptional academic research skills and produces a graduate-level publication.

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