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Data Entry Customer Service

Steinbach, Manitoba, Canada
February 20, 2019

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*-** ****** ***

Steinbach, MB

R*G 0V1



Experience in Human Resources, specifically with data entry, training, supervision and health and safety

2.5 years experience serving as a Health and Safety Committee Member for large manufacturing firm

Current experience as a Receptionist and serving the public as a front line staff member

Accomplished supervisor and trainer, leading employees in small and large organizations

Ability to work discretely and confidentially with sensitive employee information

Customer Focused Loves Learning Results Driven

Skills Overview

Human Resource/Health & Safety Skills

Proven ability to liaise with staff and management and provide exceptional internal service

Efficient data entry skills, including safeguarding confidential personal information

Effectively served as a member of Loewen Windows joint Health & Safety Committee Representative for 2.5 years

Conducted monthly inspections of production areas, spotting safety hazards, assessing risks and making recommendations for improvement

Work with injured employees to correctly complete injury and accident reports

Consistently attended monthly meetings recommending best practice solutions for a safer, more efficient workplace

Serve as member of the company department’s “Safety Improvement Teams” (SIT) which includes compiling and report completion and providing reports to the joint Health & Safety Committee for consideration

Administrative/Receptionist Skills

Currently serve as "first point of contact" as a Receptionist for busy fitness facility

Efficiently answer incoming calls via telephone, greeting gym patrons upon arrival, and providing information upon request

Effectively complete data entry including entering client membership information, personal changes, and memberships using internal computer software

Scanning client cards and monitoring gym doors and patrons to ensure a safe and secure environment

Well versed in various external computer software and internal applications

Responsible for advertising classes and marketing the fitness facility through social media such as Facebook

Supervisory/Training Skills

Promoted to senior positions within the service industry, providing general day to day supervision of full and part time staff

Proven ability to provide technical training to new staff in busy service environments

Ability to provide exceptional training ensuring excellent customer service is priority

Efficient organizational skills and ability multi task to ensure internal results and standards were met while working as part of a team

Employment History

Part-time Assistant Manager May 2018- Current



Receptionist Dec., 2016 - Current

Snap Fitness

Steinbach, MB

Health & Safety Committee/Millshop Sorter Sept., 2016 - Dec., 2016

Loewen Windows

Steinbach, MB

Trainer & Storefront/Drive Thru Personnel April, 2012 - Sept., 2016

Tim Hortons

Steinbach, MB

Supervisor & Trainer Aug., 2008 - April, 2012

Lecoka Specialty Coffee

Steinbach, MB


Human Resource Management Certificate 2017-2018

Red River College


Accident Investigation and Loss Control 2006

Loewen Windows (internal training)

Steinbach, MB

SAFE Committee Basics 2006

Manitoba Workplace Safety and Health

Winnipeg, MB

Introduction to Supervision 2006

Brian King (trainer)

Grade 12 Honours Graduate

Shevchenko School

Vita, MB

References Available Upon Request

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