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Customer Service Manager

Location:
Elmont, NY
Posted:
February 18, 2019

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Resume:

JOHNATHAN LORA

** * ****** ***

Valley Stream NY, 11580

929-***-****

ac8izs@r.postjobfree.com

OBJECTIVE:

To obtain a position where I can apply my education while gaining additional skills for the potential for growth and advancement.

EDUCATION:

Monroe College, Bronx, NY

Associates of Science August of 2016

Bachelor of Science, expected August 2017

Major: Criminal Justice

EXPERIENCE:

Jp Morgan & Chase, Hempstead, NY April 2017- Sept 2018

Position: Teller

•Handle sensitive customer information

•Great customer service

•Superb relationship building skills

•Fast and efficient

THE BRONX CRIMINAL COURT HOUSE, Bronx, NY August 2016 – December 2016

Intern at Bronx Community Solutions with the Supervise Release Program

Position: Administrative Worker/Case Manager

·Represent clients in court

·Handle confidential client documents

·Hold weekly one on one meetings with clients

·Call clients on a weekly basis

·Manage scheduling for court appearances

·Adept at managing multiple projects with ease using expert time management methods

ORGANIZATIONS/CLUBS:

Monroe College, Bronx NY September 2015- June 2016

Amnesty Club- Member (Volunteer Club)

·Hosted and organized coat and food drives on Campus

·Helped the local soup kitchen creating food for everyday and holidays

·Raised awareness and funds for children outside of the United States

LANGUAGE SKILLS:

Bilingual, fluent in English and Spanish

COMPUTER SKILLS:

Proficient in Microsoft Word, Excel, PowerPoint, Access



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