Yossian Rosa

*** *******, ** ************, ** ***11 - (267)-344-914 – ac8iix@r.postjobfree.com

Summary

IT Specialist bilingual student and newcomer with over 3+ years of self-taught experience in information technology. Highly familiar with operating system software, installing and configuring wireless networking equipment, analyzing system issues and providing a resolution. Currently working on my Associates Degree, my COMPTIA A+ certification. Seeking an IT intern or entry level position at a company that gives me the opportunity to let me prove myself, help me gain and develop new skills for future reference.

Skills

• Operating systems: Windows XP, vista,

7, 8, 10, Server 2012, MAC OS, Linux,

Android and IOS

• Microsoft Office: Word, Excel,

PowerPoint, Outlook, OneDrive, and

Access

• Networking: LANs and WANs

• Troubleshooting

• PC Maintenance

• VPN Configuration

• Virtualization

• Programming

• Database Management

• Ticket System

• Keen eye for detail

Work History

Service Learning- Philadelphia, PA 10/2018

• Tutor/ taught computer and phone basics to an audience Jc Campoli Photography- Hatboro, PA 01/2016

• Entry level help desk

• Diagnose computer and provide technical support.

• Password reset

• Backup and restore an organization's data files

• Install, configure and upgrade PC software and operating systems.

• Clean and repair computer hardware, such as keyboards and printers. Education

Currently working on Associates and transferring to finish my Bachelor Associates Fall 2019

Bachelor 2022

References

Carol Campoli supervisor 215-***-****

Joel Rivera Co-Worker/Friend 215-***-****