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Microsoft Office Software

Philadelphia, Pennsylvania, United States
February 16, 2019

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Yossian Rosa

*** *******, ** ************, ** ***11 - (267)-344-914 –


IT Specialist bilingual student and newcomer with over 3+ years of self-taught experience in information technology. Highly familiar with operating system software, installing and configuring wireless networking equipment, analyzing system issues and providing a resolution. Currently working on my Associates Degree, my COMPTIA A+ certification. Seeking an IT intern or entry level position at a company that gives me the opportunity to let me prove myself, help me gain and develop new skills for future reference.


• Operating systems: Windows XP, vista,

7, 8, 10, Server 2012, MAC OS, Linux,

Android and IOS

• Microsoft Office: Word, Excel,

PowerPoint, Outlook, OneDrive, and


• Networking: LANs and WANs

• Troubleshooting

• PC Maintenance

• VPN Configuration

• Virtualization

• Programming

• Database Management

• Ticket System

• Keen eye for detail

Work History

Service Learning- Philadelphia, PA 10/2018

• Tutor/ taught computer and phone basics to an audience Jc Campoli Photography- Hatboro, PA 01/2016

• Entry level help desk

• Diagnose computer and provide technical support.

• Password reset

• Backup and restore an organization's data files

• Install, configure and upgrade PC software and operating systems.

• Clean and repair computer hardware, such as keyboards and printers. Education

Currently working on Associates and transferring to finish my Bachelor Associates Fall 2019

Bachelor 2022


Carol Campoli supervisor 215-***-****

Joel Rivera Co-Worker/Friend 215-***-****

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