System Administrator
Resume:
Julie Marshall
Systems Administrator
Gulfport, MS
*****.***.********@*****.***
Experienced System Administrator with a demonstrated history of working in the information technology and services industry. Skilled in VMware ESX, Microsoft Word, Management, Teamwork, and Leadership. Strong information technology professional with a Master's degree focused in Computer and Information Systems Security/Information Assurance from University of Maryland University College.
Willing to relocate: Anywhere
Work Experience
System Administrator
Dark Matter LLC - Abu Dhabi
October 2016 to Present
Team Lead of onsite support and field technicians. Built and Administered software services such as Jira, Git, Confluence, and Redmine. Utilized CIS 20 Critical Security Controls to maintain a secure system. Maintained IPSEC VPN tunnels and experience with layer 3 encryption devices. Ensured IT systems are built and working to requirements set by the customer. Administered Active Directory, Exchange, Windows File Shares, Linux Systems, and the access control of sensitive data and systems.
Maintained Windows Servers, ESX systems, and Linux virtual machines. Installed and maintained Cisco switches.
Managed and monitored the operation of onsite hardware. Maintained inventory of hardware and software, over multiple remote sites. Adjunct Professor Of Computer Science
ITT Technical Institute-Owings Mills - Owings Mills, MD December 2014 to September 2015
Instructor lead the following college level classes: Client Server Networking, Information Assurance, Introduction Linux, and Introduction to Networking. Developed daily lesson plans and instructional materials to convey subject material to students. Reviewed student classwork and exams. Provided tutorial help to students who needed additional assistance to learn course material.
Participated in school retention initiatives.
Linux Systems Administrator
SAGE Dining Services, Inc - Lutherville, MD
March 2012 to June 2012
Installed, configured, and managed ESXi, VSphere 3.5 and 4.0. Investigated alerts created by IDS/IPS including malicious file uploads, compromised servers, SQL injections, and port scanning.
Maintained and developed systems for corporate use; to include point of sale server and code sharing system for developers.
Monitored and maintained LDAP and Zimbra, on Ubuntu servers, ESXi and VMware, outward web hosting. Information Technology Systems Administrator
CyberPoint International LLC - Baltimore, MD
April 2010 to March 2012
Installed, configured, and managed virtual servers; operating systems to include: Windows (XP, Vista, 7, and 8); Windows Server 2003, 2008, 2012; Linux (CentOS, Ubuntu, Debian, and BackTrack). Installed, configured, and managed Active Directory, Exchange, SQL, and WSUS. Managed hardware to include: SAN devices, Cisco firewalls, and Cisco switches. Management of VMware ESX / ESXi and VSphere.
Monitored and managed email spam filters, firewalls, anti-virus systems, and vulnerability scanners. Information Technology Specialist
Vision Technology Services - Baltimore, MD
June 2009 to April 2010
Supported customer requests for technology assistance such as password resets and troubleshooting customer application problems.
Managed and secured databases for fortune 500 financial company. Made recommendations for “target hardening” of customer databases to secure user data. Responded in a timely manner to ticket requests for service as well as provided proper documentation upon resolution.
IT Help Desk and Software Support
Sutherland Global Services - Baltimore, MD
November 2007 to April 2009
Assisted users in the installation, set up, support, and the troubleshooting of software products. Demonstrated the courtesy and patience required for exceptional customer service. Interpreted needs of customers and worked independently to resolve customer problems or complaints. Demonstrated a working knowledge of PC and Mac hardware, Microsoft operating systems, Office, other common software programs and networks.
OPM Contract Investigator
Kroll Government Services - Baltimore, MD
October 2006 to April 2009
Conducted investigations in accordance with standards and regulations of the customer. Conducted and wrote Reports of Investigations (ROI). Conducted witness interviews, collected and analyzed relevant documentation, and information via written interrogatories and/or telephonic interviews. Assisted in drafting responses based on findings and coordinating response submissions. Tracked and ensured compliance with submission deadline with minimal errors and corrections. Maintained electronic files and charge logs.
Handled multiple cases at a time.
Forensic Specialist-Police Officer
Metro Transit Police - Washington, DC
May 2000 to October 2006
Provided a detailed, pro-active approach to crime prevention, anti-terrorism efforts, counter surveillance, and evidence collection efforts.
Assisted in the design and implementation of the system district wide digital video recording system. Maintained DVR systems; to include the maintenance and upkeep of hard drives, monitoring of recording rates. Designed archiving procedures and implemented the retrieval and archiving of digital evidence. Education
Masters of Science-Information Assurance in Information Technology University of Maryland University College - Adelphi, MD 2012 to 2014
Bachelor of Arts in Criminology and Criminal Justice University Of Maryland
1999
Skills
Active Directory (9 years), Exchange Server (9 years), Redmine (5 years), Confluence (5 years), Linux (3 years), Vmware (5 years), Microsoft Office (10+ years), Windows (10+ years), Windows Server (9 years), Windows Server 2008 (5 years), Mac OS X (9 years), Redhat, System Admin, System Administrator, Linux Administrator, Red Hat
Additional Information
Summary of Skills:
Active Directory, Exchange, WSUS deployment configuration and administration. VMware professional, with the experience of deployment and configuration of virtual machines ESX and ESXi. Basic networking and troubleshooting skills. Proven ability to logically troubleshoot problems of both users and systems with minimal downtime. Redmine deployment and administration.
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