Customer Service Technical Writer

**** ****** **.

Ardmore, OK. *****

Phone 936-***-****

E-mail ********@*****.***

Joy M. Jobe

Professional experience

03.10 – 12.18 Global Harvest Christian School Ardmore, OK

Elementary Teacher

Kindergarten teacher

3rd grade teacher

2nd grade teacher for two years

5th grade teacher

Reading teacher for 3 years

Coordinated and Collected donations for two fundraisers each year that fed

and served up to 500 people in our community

Organized Teachers Resource room and kept it organized and clean

08.08 – 03.10 Southern Oklahoma Blood Institute Ardmore, OK

Administrative Coordinator

Responsible for taking minutes during Board Meetings and Staff Meetings.

Organized, Set Up and decorated for both Board and Staff Meetings.

Responsible for making Excel Spreadsheets, charts, and graphs for the

Director and Staff

Responsible for multiple phone lines, recording statistics from each blood drive, placing employment ads in the paper, taking applications, making appointments, recording all drives into SafeTrace, printing off call lists from Call Assist, training volunteers, typing letters for all recruiters, making blood drive packets, printing mobile sheets for meetings, daily cash logs, petty cash, mail, bills and maintaining files for employee forms

Responsible for Volunteers when the Volunteer Coordinator is out

Proficient in Hemisphere, Excel, Some PowerPoint, Microsoft Word, SafeTrace, Call Assist, Microsoft Outlook and Adobe Acrobat

Coordinated and Organized teams and donations for fundraisers including March of Dimes, Relay for Life and United Way

2-05 - 5-08 Brandt/NOV Conroe, TX

Document Control Coordinator/Technical Writer

(started as Document Control Coordinator and was promoted to Technical Writer)

Writing and re-writing equipment manuals

Responsible for placing documents on the INTRANET

Proficient in Symix, Frame Maker, Illustrator, Excel, Microsoft Word, Some Power Point, Some AutoCAD, Microsoft Outlook, and Adobe Acrobat

Scanned and PDF documents for Engineers and Drafters

Recorded and Scanned Blue Prints

Proficient with the RW470 Blue Print Machine, Fax Machine, Copiers, and phones

Ordered Supplies Trained

Handled Multiple Phone Lines

2006-2006 Express Personnel Conroe, TX

Inventory Control Clerk

Entered time cards and processed shipping receipts for the warehouse

Proficient in Microsoft Outlook and Symix

Handled Multiple phone lines

2005 – 2006 Lakeside Gold Training Center Conroe, TX

Owner/Co-Owner

Customer Service

Responsible for making appointments, phones, making deposits, a little bookkeeping, selling drinks and snacks, mowing and picking up golf balls

Proficient with the fax machine, credit card machine and cash register

Education

2017 Global Harvest Supernatural School of Ministry Ardmore. OK

Ministry

2006 Dallas, TX

Computer Software

Symix

1995 Vo-Tech Ardmore, OK

Computers

Excel

Lotus 123

1992 - 1994 Applied Life Christian College Hot Springs, AR

Business and Music

General Business Courses

General Music Course

1989 – 1992 Living Heritage Academy Lewisville, TX

High School

General High School Classes

Community Activities

March of Dimes, Relay for Life and United Way

Fundraiser Team Captain

Coordinated and Organized fundraiser teams – raising above our goal each

time

Volunteer experience

2000 – 2005 Family of Faith Christian School

Sub – Substitute teaching

Organized kitchen staff and meals for school lunches

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