Viktoriya Celik

ac8hvz@r.postjobfree.com (253-***-**-**

Objective:

My goal is to obtain a business system analyst position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

Education:

University of Washington Tacoma

Bachelor of Science in Computer Science and Systems / June 2016

Projects Profile:

Gear Inventory Application

The application will help a user manage a database of personal music gear. The user can add, remove, and view details of gear. Used ER Model, Database Schema, 4NF Decomposition, Java and MySQL workbench.

•The main GUI window provides navigational buttons for the user to access the program’s functionalities.

•The program interacts with the database through a DB.class with methods that describe the queries. Each table in the database has an associated class within the program to model the data being retrieved.

•This allows the back-end logic to be implemented separately from the GUI design and makes modification much easier.

Low- fi prototype of the simplest Email Service

Analyze market strategies examining competitors. Collect and compile data from the the public information and industry reports. Produce business intelligence and email services trend data to support recommendations for plans of action. Finally, design and customize Low-fi prototype of the simplest email service.

Technical Skills

Agile, SCRUM methodology

Software Development Life Cycle (SDLC)

ServiceNow, Jira, Atlassian Confluence

Incident and Change Management Techniques

Gathering user requirements / UX Design based on end users’ needs

Personal Skills

Versatile and able to adapt within a high-pressured environment

Dedication and drive as a hard-working individual.

Developed communication and team-building skills

Ability to manage multiple tasks in a pressured environment.

Employment History:

Technology Support Consultant – Tacoma Community College 09/2012 – 06/2014

Managing and coordinating incident tickets for technical support. Online and phone support via help desk line. Provide documentation on each incident resolution and help establish formal standards and procedures to be used in supporting computer users. Provide technical support for computer users by using telephone, email, instant messaging, or in person. Deploy, install, and upgrade computer hardware and software. Assist users by training them on hardware equipment and software applications.

Investment Banker – Brokbusiness Bank 10/2007 – 07/2012

Lead team in investment product sales; oversee relationship-banking team with a tireless focus on increasing revenue and maximizing profitability. Consult with clients to assess financial situations and goals; develop targeted investment strategies. Consistently maintained 100% or better of established production goals through outstanding relationship management.