VICTORIA L. DOYLE

***** ** ** *****, ****** City, FL 33330. 954-***-****

OBJECTIVE

SEEKING A CHALLENGING POSITION WHERE MY ADMINISTRATIVE EXPERIENCE AND EDUCATION WILL HAVE A VALUABLE IMPACT FOR A SUCCESSFUL BUSINESS.

EDUCATION

Florida International University

B.A. in Business Administration

EXPERIENCE

JAVCO (DBA -PRIMERICA), COOPER CITY, FL

OFFICE MANAGER Mar. 1995 – Present

Office Manager for a high volume financial services organization. My direct supervisor is a Senior National Sales Director for Primerica who has over 1000 representatives in his organization. As his right-hand person I am directly responsible for all administrative duties and have a thorough knowledge of all aspects of the financial products Primerica markets. As per company guidelines the office manager manages the reviewing and processing of all client paperwork submitted by licensed Representatives. Paperwork includes applications for all lines of business including life insurance, mutual funds, variable annuities, mortgages, and pre-paid legal services. I am responsible for tracking of agents through the licensing process. Troubleshoot all client’s matters regarding their accounts. Responsible for distributing and communicating compliance guidelines updated by the company headquarters as necessary. Duties also include being a personal assistant to the Senior National Sales Director handling all his personal and business accounts, travel schedules, meeting agendas, etc. Responsible for supervising clerical personnel and providing training for new office managers in the region. Complete annual compliance visits of branch offices under the supervision of the Senior National Sales Director. Responsible for ordering of office supplies, business forms and maintenance of office equipment. Keep my supervisor’s training website updated with current training videos and documents. Also responsible for set-up of video equipment during live web streaming of training meetings. Edits training videos and upload to website as necessary. WACCAMAW CORPORATION

REGIONAL EXECUTIVE ASSISTANT Sep. 1994 – Feb. 1995 Assisted Regional Manager with daily correspondence to nine stores in the Southern Region and to the Corporate Office. Updated and retrieve daily/weekly compliances from the stores. Assisted Regional Human Resource Manager with all regional correspondence. Communicated all stock needs for sales events to the Corporate Office. Retrieved and compiled monthly data for all regional reports. Handled all travel schedules for three Regional Managers. Organized and setup the Regional Office for the Southern Region.

BURDINES, MIAMI, FL

EXECUTIVE SECRETARY Sep. 1984 – Sep. 1994

Assisted Store Manager in special projects and events. Complied and recapped all EOM sale and productivity reports for the store. Communicated and managed all executive correspondence via E-mail to store management and Central Offices. Responsible for store’s accounts payable. Analyzed and updated progress of store manager’s and sale managers’ productivity for the region. Editor of bi-monthly store newsletter. Scheduled training seminars for all managers and sales associates in the store. Handled and resolved all customer service issues. Duties also included routine secretarial duties of answering phones, word processing, supply ordering, copying, faxing, etc. Other positions with Burdines included:

Productivity/Payroll Analyst, Administrative Assistant to Operations Manager and Human Resource Assistant.

SKILLS

Computer knowledge of Word, Publisher, Excel, Powerpoint, and Standard Office Equipment.

LICENSES

Florida Life and Variable Annuities License; Series 6 Securities Licensed and Notary Public for State of Florida.

RECOGNITION

Primerica 5-Star Office Rating for Highest standards achieved in running a successful, compliant Primerica office. Five time Burdines Florida Leading Achievers (FLA) award recipient for sale-support associate.