*** ******* ***, ******** **, *****

347-***-****

ac8hjf@r.postjobfree.com

Genesis Arias O.

SUMMARY

Enthusiastic and knowledgeable customer services and sales associate who can provide high quality and successful retail sales support in a fast-paced work environment. HIGHLIGHTS

● Microsoft Office (Word, Excel and

PowerPoint).

● Customer service skills.

● Quick learner.

● Product knowledge.

● Problem-solving.

● Floor management.

● Register management.

● Able to work well as part of a team.

● Handling multiple priorities.

● Calm under pressure.

● Organization.

EXPERIENCE

Cliquers,(1114 Liberty Ave, Brooklyn, NY 11208)— Store Associate, Cashier, and Warehouse Associate.

May 03, 2018 - Present.

● Performed cashier duties on a daily basis.

● Provided great customer services to all customers.

● Performed all store associate activities.

● Assessed customers need and directed them to appropriate merchandise.

● Collaborated with floor supervisors to process and replenish merchandise and monitor floor stock.

● Resolved customer complaints and negotiated solutions. Fabco Shoes,( 11918 Liberty Ave, South Richmond Hill, NY 11419)— Store Associate, Cashier, Customer Services.

April 29, 2018 - March 16, 2018

● Assist an average of 40 customers per day in finding or selecting items.

● Greeted Customer, introduced promotional offerings and services, directed customers to racks and store areas.

● Assisted in the facilitation of customer sales, provided customer assistance and responded to inquiries.

● Managed cash register, processed credit or debit card transactions; assist returns and credits, and closed register after shift.

● Organized floor display and offerings, provided on floor assistance to customers and facilitated sales.

● Identified and prepared packages for shipping.

● Unloaded pallets of product lifting up to 45lbs. and stocked onto shelves of various heights following rotation and stocking policies while confirming the accuracy of pick list and filed a claim when necessary.

● Organized store display and end cap displays.

EDUCATION

● New York City College of Technology /Undergraduate English Course

September 2017 - December 2017, Brooklyn NY

● Inter-Oceanic High School /Graduated

Technical- Services System Administration

April 2014 - March 2017, Ecuador

● Emma Lazarus High School / Undergraduate

October 2012 - March 2014, Manhattan NY

IDIOMS

● Native Spanish.

● Advanced English.

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