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Data Entry Customer Service

Location:
Romulus, MI
Posted:
February 13, 2019

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Resume:

Felecia Collins

Belleville, MI *****

734-***-****

ac8hib@r.postjobfree.com

SKILLS AND QUALIFICATIONS

MS Word Coaching Orsus

MS Excel Onboarding I9 NowHire

Power Point Interviewing

Recruiting Prescreening

Scheduling Performance management

EMPLOYMENT EXPERIENCE:

Kelly Services, New Boston, MI 06/2017-10/2018

Recruiter

● High volume recruiting

● Coach and Counsel employees

● Recruit for peak

● Terminations

● Orientations

Randstad Belleville, MI 06/2016-06/2017

Recruiter

● High volume recruiting

● Coached and counseled employees on behavior and errors

● Responsible for roughly 40 people

● Recruited for peak

● Terminations

● Project management

Data Entry Specialist

● Maneuvered through secure government database /software 02/2016-05/2016

● Audited sensitive documents while adhering to strict guidelines

● Entered confidential information according to strict timelines Voith Industries Wayne, MI

Shuttle/Driver

● Transported vehicles from holding pad to designated bays 06/2013-02/2016 Macy’s

Sales Associate

● Meet and assist customers 10/2012-06/2013

● Responsible for selling products to customers

● Count cash, process credit and debit cards

● Prepared displays and took inventory

Michigan Staffing Sterling Heights, MI 04/2007-06/2011 Data Entry/ Office Support

• Received and processed customer orders

• Provided general office administrative tasks, including filing and data entry Spherion (AAA) Dearborn, MI 11/2004-04/2007

Customer Service Advocate

• Answered customers' questions, and provide information on procedures or policies.

• Resolved customer complaints.

• Dispatch

• Prepared legal documents

Ford Motor Company Dearborn, MI 03/2000-11/2004

Data Analyst

• Assisted in the creation of an agency-wide database

• Attended meetings concerning global Supplier Database

• Primary Security Coordinator for all Production Purchasing Systems

• Grant Access to security applications

• Established job codes for Suppliers accessing the WIPS database



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