Natalie Sing
403-***-****, Calgary, AB, ac8hh5@r.postjobfree.com
Work Profile
A professional and a trusted advisor with progressive experience developing the ability to pivot be- tween providing administrative and oppose support adapting readily to new challenges whilst manag- ing competing priorities in a fast-paced environment Professional Competencies
• Customer Service
• Recruitment
• Data Management
• Time Management
• Microsoft Office
• Problem Solving
• Process Improvement
• Planning and Organization
Academic Qualifications and Professional Development Human Resources Management, Bow Valley Col-
lege, Certificate-2012
Hotel and Restaurant Management, Southern
Alberta Institute of Technology, Diploma, 2010
Practicum Experience
Recruiter Modis Canada Inc. 2012
• Determined 2-3 candidates via phone interviews per week and success rates with candidates chosen was always hired by contractors shortly after
• Provided tactical support for recruitment based on priorities and volume: filter applications via vari- ous sources, conduct phone interviews, perform background checks, schedule pre-employment physical examinations and take references
• Coordinate and schedule interviews (phone interviews and face-to-face interviews) for HR partners and hiring managers: coordinate availability, book conference rooms, etc;
• Conduct proactive searches in various databases and on social networking platforms
• Perform any other administrative tasks;
Work Experience
COMMISSIONAIRE/ADMINISTRATIVE OFFICER, CANADIAN CORPS OF COMMISSION- AIRES —2017-06- 2019-01
• Helped on average 230 clients a month with an average application process time of 13 minutes
• Issued temporary passes for new hires while full security clearance and background checks are be- ing completed;
• Served airport personnel by responding to inquires in a friendly and processional manner;
• Issued renewal passes for employees and assisted in ensuring security clearance is ongoing for all employees when they return to work;
• Processed amendment requests from Transport Canada;
• Communicated and demonstrated measures to ensure the safety and security of all personal infor- mation including: documentation, computer records, print media and keys held in the Pass Office;
• Provided effective query resolution with the engagement of expert internal resources as required;
• Established strong customer relations with both internal and external customers, contributing to team’s overall success and ensuring individual performance goals are accomplished;
• Helped on average 230 clients a month with an average application process time of 13 minutes
• All other duties as assigned
MEDICAL OFFICE ASSISTANT, SHEPHARD HEALTH — 201*-**-****-**
• Provided administrative support to the health care professionals and managers as required
• Reviewed and sent medical records requests and followed up on medical records requests when needed
• Collected co-pay, deductibles and balances at time of visit
• Utilized ChiroSUITE for all activities relating to patient care SENIOR MEDICAL OFFICE ASSISTANT, NATURAL HEALTH SERVICES —201*-**-****-**
• Effectively distributed all of Calgary’s prescriptions to the patient’s desired License Producers
• Effectively handed administrative duties including scheduling appointments, maintain medical records, patient processing, records management, and creating medical documents for third party insurance companies
• Effectively directed flow of the clinic and managed the doctor’s patients and tasks MEDICAL OFFICE ASSISTANT, MOUNT PLEASANT MEDICAL CLINIC —201*-**-****-**
• Effectively filed test results and ensured all medical samples are correctly labeled;
• Successfully implemented a system of streamlining the cytopathology test with the doctor’s for the patients;
• Effectively handed administrative duties including answering phone calls, scheduled appointments, maintained medical records, patient processing, and created invoices
• Strong knowledge of medical, clinical policy and procedures Volunteer Experience
POLL CLERK, ELECTIONS CANADA — 2015-10
• Assisted the deputy returning officer to set up and open the polling station, also ensuring the voting was conducted orderly
HOTEL • Assisted ARTIST in preparing LIAISON, and CALGARY disbursing artists FOLK packages; MUSIC FESTIVAL ensuring artists’ — 2013-understanding 07-PRESENT of the proce- dures relating to the badges, performance, schedules and filming transportation, merchandise, and meals, etc.