Dear to whom it may concern,
This letter is to introduce myself and to let you know of my interest in becoming a part of your organization. The attached resume will furnish you with information concerning my overall employment background, education and skills. My work abilities are backed up with experiences and knowledge. I assure you that I can successfully fulfill any obligations requiring of any responsibility upon your organization.
In each of my previous employment experiences, I have performed my assignments with a high degree of skill and professionalism. My current objective is to obtain a position that will fully utilize my skills and offer an opportunity for continued professional growth.
I believe in excellence and have always dedicated myself, my talents and my creative abilities to assure the effective accomplishment of any company goals. My positive attitude and willingness to give 150% makes me a valuable asset to any organization that would employ me. I am confident that my skills will be an asset and have a favorable impact in your organization.
I look forward to hearing from you in the near future and hopefully to schedule an interview in which I hope to learn more about your organization, it’s goals and plans and how I may be able to contribute to its continues success and growth.
Thank you for your time.
Sincerely,
Mohamad Rafiq Asfour
Mohamad Rafiq Asfour
Phone: 310-***-****
Email: ac8hgj@r.postjobfree.com
Objective:
To obtain a challenging post at your reputable organization that will utilize both my professional experience to contribute to the organization’s goals and simultaneously provide excellent opportunities for career development and personal growth.
Education:
2010, B.Sc Computer Science, Princess Sumaya University for Technology, Amman – Jordan
2005, General Secondary Scientific Education, Bishops School, Amman – Jordan
Positions Held:
Aug 2014 – Aug 2018, Senior Application Security Administrator – Security Department
Al-Etihad Bank, Amman – Jordan
Create and deploy security roles for bank employees using banking core systems such as Oracle Flex Cube & Siebel.
Secure & protect banking systems against unauthorized access, modification and/or destruction.
Conduct security audits and make policy recommendations.
Provide technical security analyses, reporting and consultations.
User privileges control – moving between branches based on risk approvals upon work criteria.
Full control of bank roles and permissions for ERP systems and core banking system (Flex Cube, ECC, Internet Banking).
Manage the security of more than 20 applications.
Finding new polices for the interaction and maintenance of users based on their positions.
QA system changes and upgrades – Core & ERP.
Work with business owners, development team and end users to resolve all ERP related issues efficiently and effectively.
Partner with ERP solution providers and ERP analysts to further develop system capabilities to better suit business needs.
Exposure to ERP software such as Oracle e-Business Suite (EBS).
Assist the IT manager and ERP analyst to analyze and design system specifications for integrating all business processes into a single company-wide business system.
Assist the IT manager and Senior ERP analyst with facilitating project resources, realistic schedules and open communications between implementers and the IT team to ensure the success of the implementation of ERP and other IT related applications projects.
Prepare/liaise documentation, testing, activation and implementation of other ERP modules and functionalities required by the business.
Work hand-in-hand with the developers to provide a better understanding of the development requirements, especially reports and ensure that the Application Administrator can take over the roles and responsibilities of the developer, as and when required.
Drive the ERP support staff to maintain & provide better service to day-to-day operations.
Provide expert advice and support to other departments in all ERP and related applications.
JIRA & Slack Management.
Administrating GitHub users and repositories.
Jun 2011 – Jul 2014, Network and Security Officer – Infrastructure Department
Audi Bank, Amman – Jordan
Basic active directory management.
Centralized Controller Management (Citrix) – controlling the users management, troubleshoot problems and apply fixes.
Helpdesk Support – controlling user’s accounts using ERP system AS400: BANKMATE.
Troubleshooting and maintenance of all system hardware devices.
Work with third-party vendors for security solutions and contracts.
Installing and initializing Cisco users on the server – VOIP configuration and administration.
Handling routers & switches and maintaining network problems.
Applying security configuration on the network – secure the ports in the headquarters and branches, applying the access list on the routers, etc…
Sep 2010 - May 2011, IT Specialist / ICC Master Card – Infrastructure Department
International Cards Company
Installing Windows Operating System, XP, Vista, and Windows 7.
Working on Cisco devices (Routers, Switches).
Installing and configuring Windows Servers (2008, 2012, and 2016).
Basic Active Directory Management (Creating OU’s and Handling users).
Installing and configuring ISA clients and Forefront TMG.
Handling day-to-day IT supports tasks.
Projects:
Flex Cube
Siebel
Instant Issuance (Card Wizard)
Supply Chain
Online Banking (Flex Cube)
Ubanquity (Mobile Banking)
Fraud Trap
Certifications and Courses:
Technical Support – Jordan Securities Commission (JSC)
PHP, ASP.net – University Courses
Routing and Switching – Cisco Network Associate (CCNA)
Risk COBIT 5 – Central Bank of Jordan
Certified Scrum Master – Scrum Alliance
Computer Skills:
Microsoft Operating Systems
Microsoft Office
Object Oriented Programming
Basic Knowledge in VMware ESX and Workstation
JIRA
Slack
GitHub
Areas of Expertise:
Determined
Self-Initiative
Interpersonal Skills
Time Management
Motivational
Working Under Pressure
Communications and Organizational Skills
Office Management
Team Working
Working to Strict Deadlines
Network Fundamentals
Personnel
Problem Solving
Writing Reports
Administration
Customer Service
Languages:
Arabic (Native Language)
English (Fluent; Spoken and Written)
References available on request
LinkedIn Profile: https://www.linkedin.com/in/mohamad-rafiq-asfour-627b751b/