Data Analyst

DIVYA MURLI +1-860-***-**** *****.*****@*****.*** www.linkedin.com/in/divya-murli

Analytics Professional with 3 years of experience in providing Business Intelligence solutions using ETL tools. My passion is to derive new insights from the data using Descriptive & Predictive Analytics and help companies make their business decisions effectively EDUCATION

University of Connecticut, Hartford, CT, USA Dec 2018 Master of Science in Business Analytics & Project Management GPA: 3.9/4 Mukesh Patel School of Technology Management & Engineering, NMIMS University, Mumbai, India May 2014 Bachelor of Technology in Computer Science GPA:3.4/4 TECHNICAL SKILLS

Proficient: SQL, Python, R, Tableau, JMP, JAVA, MATLAB, PHP, HTML, CSS, ETL Abinitio, JavaScript, UNIIX Shell Scripting Familiar with: JSP, Servlets, DOT Net, Watson Analytics, IBM Tivoli Scheduler, UNIX Putty Data Analysis Skills: Exploratory Data Analysis, Data Visualization, Data Wrangling, Data Modeling, Business Statistics, Machine Learning- Supervised & Unsupervised, Linear & Logistic Regression, Ensemble Learning- Bagging, Boosting, Random Forest & Decision Trees, Clustering, Neural Networks, Support Vector Machines, KNN, Hypothesis Testing WORK EXPERIENCE

Data Analyst Intern - (Amtrak, Philadelphia, United States) Jun 2018 – Dec 2018

• Revamped the application “Geodrive” by integrating exception plots using MATLAB GUI. This helped the engineers to easily identify the defects on tracks using a UI and take quick action on them thereby reducing fatal accidents

• Analyzed track data as a part of Amtrak’s Track Geometry Group

• Implemented data pre-processing steps on the track data and developed exception plots to analyze the high priority defects on tracks and streamlined all the data in a uniform format

• Handled gigabytes of track data by implementing data obfuscation for supplying it to a third-party company to test their Big Data platform. Thus, I programmed an algorithm to avoid a data security breach Graduate Student Assistant- (University Information Technology Services (UITS), UCONN, CT) Oct 2017 - Apr 2018

• Automated a telecom report using Excel Macros. This reduced the manual efforts by 50% Data Specialist- (IBM India Pvt. Ltd, Pune, India; Client: Vodafone UK) Jul 2014 - Jun 2017

• Explored the telecom usage data and implemented Extract-Transform- and Load (ETL) processes to load data into EDW (Enterprise Data Warehouse) for analysing customer usage data and helped the business in their promotion strategies

• Developed graphs using Abinitio GDE for cleansing, transforming and loading customer data into Enterprise Data Warehouse by using business transformations and earned the Subject Matter Expert (SME) title for two critical applications

• Automated manual business processes by developing UNIX scripts which reduced the run time by 70% and boosted client satisfaction due to early refresh of data

• Led the “Idea Innovation Challenge” by presenting an idea about using Watson Analytics for Vodafone customer retention plans. The idea was voted among top 4

• Worked on DQs (Data Quality) issues by patching missing data using Teradata SQL and succeeded in reducing the DQs for the team Intern- (NWDCO Software Solutions, Mumbai, India) May 2013 - Aug 2013

• Enhanced organization’s website using HTML/CSS, PHP and improved the website performance on mobiles, TABs significantly ACADEMIC PROJECTS

• Managed a team of 5 in the Capstone project for providing Analytical solutions to an insurance company to increase the profitability of their insurance product. Performed data cleaning steps, developed machine learning model and suggested an alternative metric to predict agent profitability Sep 2018 – Dec 2018

• NYC Taxi Trip Duration Prediction- Developed a predictive model using algorithms like KNN, Random Forest to predict the total trip duration in New York City using Python & Tableau Jan 2018 - Mar 2018

• Sentiment Analysis on Consumer Review of Amazon Products using Python- Developed a predictive model using sentiment data received from Amazon customers Sep 2017 - Nov 2017

• Data Modeling & Database Design for “Continuous monitoring of a patient’s disease” business process. Developed SQL queries using JOINS, subqueries to gain insights that will benefit the business Sep 2017 - Nov 2017 CERTIFICATIONS & AWARDS

• Manager's Choice Award – 2016 at IBM: Awarded for presenting an innovative idea in November 2016

• IBM’s Deep Skill Award for having the skills to deliver strategic solutions in Q1 and Q2 in 2016

• Meritorious certificate in undergraduate program for being among the top 10 students of the class in August 2014

• Certified Dot Net professional by Microsoft IT Academy conducted at MPSTME campus

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