Ph: 708-***-****

Email: ac8hd9@r.postjobfree.com

RAYANA MCILWAIN

OBJECTIVE

SUMMARY OF QUALIFICATIONS

LICENSES & CERTIFICATIONS

As an entry-level in the field of Criminal Justice and Psychology, I would like to contribute to the system of justice and behavioral health by offering efforts from my knowledge and interest. I would be making use of my dedication, critical thinking and self-motivational skills while learning through experience and education. I would also aspire to hold a respectable and reputed position in this field. Highly dependable and hard-working, Strong written and verbal skills, Ability to work independently or a part of a team, Extensive experience with computers and the use of Windows XP and Microsoft Office, Data Entry, Desire to learn and acquire new skills CPR/BLS from American Heart Association current

EDUCATION

RELAVENT COURSEWORK

ASHFORD UNIVERSITY, SAN DIEGO, CA

Master of Arts Degree in Psychology

Anticipated (February 2020)

ASHFORD UNIVERSITY, SAN DIEGO, CA

Bachelor of Arts Degree in Social and Criminal Justice Minor in Psychology (February 2014 – March 2018)

Crime Prevention, Crime & Society, Psychology of Criminal Behavior, Investigative Interviewing and Interrogation, Forensics, Homicide Investigation & Evidence Gathering, Criminal Law & Procedure, Community-Based Corrections, Criminal Profiling, Social Justice and Ethics, Physiological Psychology, Abnormal Psychology, and more. HIGHLAND HIGH SCHOOL, HIGHLAND, IN

High School Diploma (June 2010)

WORK EXPERIENCE ARI INDUSTRIES INC, ADDISON, IL

Sales Assistant to V.P. (August 2016 – Present)

International Export Clerk/Expeditor (August 2014 - Present)

Monitors and expedites high profile customer orders throughout each day

Cross trains and backs up other employees on a daily basis and when short staffed

Prepares and updates various standard reporting and daily spreadsheets

Processes international export shipments and paperwork using FedEx/UPS software systems and arranging international and domestic freight shipments daily

Works as a sales liaison to the Vice President

Quotes high quality custom products to customers’ needs

Assist the President of the company when needed

AEROTEK PROFESSIONAL SERVICES

Sales Liaison/ International Export Clerk (April 2014 – August 2014)

Employed under contract at Ari Industries handling exports and working as a liaison of sales and processed international exports under the representation of Aerotek Professional Services

DOCUMENT TECHNOLOGIES INC, RIVERWOODS, IL

Service Specialist/ Receptionist (July 2013 – March 2014)

Handled company interoffice emails, notified company personnel of visitor arrivals, maintained front desk check-in/security procedures, and telecommunication system for all incoming calls

Distributed mail to over 20 department daily

Processed FedEx, UPS, and USPS shipments

Assisted to repair copiers, changed toners, scan jobs and copy jobs WOODRIDGE PUBLIC LIBRARY, WOODRIDGE, IL

Circulation Clerk (February 2012 – June 2013)

Administered Patrons at front desk with item checkouts and returns

Handled finances on expired item fees, extensive knowledge of SWAN catalog and Millennium Circulation System

Set up new patron accounts and informed patrons of Library necessities

Operated and maintained multi-line phone system while problem-solving incoming calls

Traveled to multiple locations for system training and enhancement