Manager Assistant

UMME ARUSHA

***-**** **** *** ***, V*K *S* Vancouver BC, 604-***-****, **********@*****.***

Data processing and analysis. Hardworking, passionate and quick learner

Data processing and analysis professional with 3+ years of professional experience. Recent experience includes data collection from CRM and ERP software systems, data cleansing, processing and analysis using SQL and MS Excel. Learning R with the goal to make the overall workflow more efficient and scalable. Previously worked as data operator, junior product manager, and department assistant.

Available for permanent and temp assignments.

PROFESSIONAL EXPERIENCE

October 1, 2018 – November 2, 2018: Data Integrity Specialist, Imprint Plus, Richmond BC, Canada

As data integrity specialist completed a month long assignment, which involved collecting raw data from marketing CRM systems, processing and cleansing source data against ERP software systems before importing and generating reports for marketing stakeholders.

September, 2017 – January, 2018: Data Operator Advanced, Royal Bank of Canada, Vancouver BC, Canada

Responsible for changing Credit Card Products for RBC business and private clients. With highattention to details and speed, completed 225-235 product change activities per day (7.5hours).

November, 2016 – June, 2017: Data Specialist, Global E-commerce, HSBC Bank, Canada Head Office, Burnaby, BC, Canada

Interpreted customers’ orders of security devices, analyzed, processed and approved the order of delivery. Identified, analyzed and interpreted trends of repeat security device orders. Worked closely with project managers and senior managers of Global E-commerce department to prioritize business and information needs. Acquired data from primary and secondary confidential sources and maintained Global E-commerce warehouse database systems.

January 2008 – September 2009: Team Assistant / Department assistant, ECT AG, Munich, Germany

Assisted Product Managers and Pre Sales Engineers preparing RFQ and RFQ responses. Compiled and delivered weekly and monthly product and project status update towards stakeholders.

August 2006 – December 2007: Junior Product Manager, ECT AG, Munich, Germany

For the product Ring Back Tone, performed competitor market analysis, consumer survey, identified consumer feature demands and competitor product differentiators and gaps and used the research result to work with the Senior Product Manager to build product feature development pipeline. Planned and coordinated feature development activities with development teams. Developed and executed feature test cases. Assisted Product Managers and Pre Sales Engineers preparing RFQ and RFQ responses. Compiled and delivered weekly and monthly product and project status update towards stakeholders.

UMME ARUSHA

328-2680 West 4th Ave, V6K 4S3 Vancouver BC, 604-***-****, **********@*****.***

EDUCATION

University of Victoria, Victoria BC, Canada

Certificate of Business Administration (2013 – 2015) – Business Administration, Project Management, Accounting, Marketing, Business writing, Interpersonal Business Communications, Organizational behavior, Computer concepts.

Open University, United Kingdom

Bachelor of Science (2004 – 2006, major Computer Science)

Ahsanullah University of Engineering and Technology, Bangladesh

Bachelor of Computer Science and Engineering (1998 – 2001, completed 75% of required courses before transferring credits to Open University at UK)

COMPETENCIES

Data processing, cleansing and analysis, SQL, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Dynamics CRM, Competitive market research, Software Testing.

Languages: Fluent English, Native Bengali, Fluent speaking in Hindi, Intermediate German

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