Customer Service Sales
Resume:
Joycelin Patterson
Cell: 438-***-****
Tel: 514-***-****
*********************@*****.***
Objective
I am seeking a position in Human Resources / Customer Service where my excellent communication skills, computer knowledge and organizational abilities will contribute to the development of your organization.
Highlights of Qualifications
Over 5 years of work experience in Customers Service
Strong communication skills and a team player
Self-motivated, Punctual and Organized
Languages: English, French (functional)
Knowledge of Computers: Microsoft Office, Internet
Education & Training
Employment Training Program 2018-present
Tyndale St Georges community Center, Montreal, Quebec
*In Partnership with Montreal School Board
D.E.P. in Professional Sales 2017-2018
Impacte Affaires (EMSB), Montreal, Quebec
Francisation 2016-2017
Centre Saint-Paul (CSDM), Montreal, Quebec
High School Diploma 2014-2016
James Lyng Adult Centre, Montreal, Quebec
Business Course 2008-2009
Compagnie F, Montreal, Quebec
Professional Experience
Customer Service/Marketing Intern (during D.E.P. in Professional Sales program) 2018
Primary Care Financial Institution, Montreal, Quebec
Participated in the sale of insurance
Recruited new clientele
Nurse’s Aide (P.A.B.), Montreal, Quebec 2003-2009
PFJ Health Care Services
LNL Residence
Action Santé
Private Contract
Provided care to the patients
Moved patients safely using the Moving Patients Safety Principle
Assisted patients with showering and bathing
Prepared meals and assisted them with feeding
Distributed medication to patients
Assembler and Packager 2007-2009
Mega Blocks, Montreal, Quebec
Assembled toys
Packaged toys
Labelled boxes that were ready for shipment
Self Employed/Sales and Marketing 2006-2008
J&J Bathroom Accessories, Montreal, Quebec
Sold and promoting our products
Ordered products from warehouse
Market Supervisor 1999-2002
Market Officer 1990-1999
Kingstown Town Board, St-Vincent and the Grenadines
Collected tax, dues and outstanding debts for the Government
Supervised and trained staff, dispatched workers, monitored work force
Performed pay roll duties and time keeping of workers
Responsible for Vendors and Occupants who operated at Government Market
Volunteer Experience
Volunteer 2009-present
Christ Embassy Church-NDG Branch, Montreal, Quebec
Coordinate the Partnership Department
Coordinate the “Arms of Agape” program that feeds the homeless population
Promote and market products of the Organization
Provide training to members
Give information and provide hospitality
Awards
Outstanding Performance during Internship, Primary Care Financial Institution 2018
Highest Achievement in English 5, James Lyng Adult Centre 2016
Honor Roll Standing, James Lyng Adult Centre 2016
Award received for Dedication and Outstanding Performance, Christ Embassy 2009
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