Project Coordinator/Administrator/Manager
Resume:
Adam Prieto
**** ******* ****, *** *******, TX 78239
*********@*****.***
OBJECTIVES
I am looking for a project/program position and seeking a company where I can use my experience to help the company meet and surpass its goals.
EDUCATION
Oliver Wendell Holmes High School, San Antonio, TX
Graduated 1985
High School Diploma
Texas Tech University, Lubbock, TX
Graduated 1993
Bachelor’s Degree in Journalism
MILITARY SERVICE
U.S. Army Rank E4 – 19E Armor Crewman
Honorable Discharge
August 1985 – May 1988
Armored vehicle operator.
Performed work on armored vehicles
PROFESSIONAL EXPERIENCE
Program Manager Questar Assessment Inc., Minneapolis, MN
March 2016 – January 2019
Created schedules for the Mississippi state testing programs and monitored progress to ensure that milestones were being met across Mississippi state testing projects.
Managed stakeholders who are involved in the Mississippi state testing programs by conducting weekly stakeholder meetings.
Communicated with both internal team members and external clients from the Mississippi Department of Education to ensure deliverables are met.
Project Manager Pearson, San Antonio, TX
August 2011 – March 2016
Manages schedules for Mississippi state testing program and day-to-day project operations of the program team and internal functional departments.
Communicates with the Mississippi program team and internal functional departments in order to stay on schedule with client deliverables.
Takes the lead in monitoring internal operational program activities and provides updates to Mississippi Department of Education clients.
Senior Customer Service Representative Pearson
April 2009 – August 2011
Assisted in the management of various state and large district testing programs.
Processed customer request in Oracle order management system and invoicing system to fulfill customer needs.
Researched issues and worked with internal department staff to ensure information is accurate in the best interest of the customer and the company.
Program Administrator Harcourt Assessment, Inc., SA, TX
2002 – 2009
Assisted in the management of various testing programs
Served as primary point of contact for multiple customers with multi-year contracts whose budgets range from $11,000 to $1,000,000.
Worked with internal team members to ensure client deliverables are met.
Program Coordinator Harcourt Assessment Inc.
2001-2002
Assisted in the management of large-scale educational testing program.
Coordinated shipping and receiving of client secure testing materials.
Set up and maintained program information and files for warehouse and scoring systems.
Coordinated customer mailings.
Aided in resolution of client scoring alerts and inquiries.
Aided with client meeting and workshops
SKILLS
Managing schedules, communication with internal and external customers.
Processing customer requests in Oracle system.
Coordination of shipping and receiving materials.
Coordinate customer mailings.
Manage day-to-day project operations.
Conference call phone skills.
Expert in Microsoft Office and other applications: Word, Excel, Project, Power Point, Visio, Oracle, WebEx.
VOLUNTEER ACTIVITY
Susan G. Komen Race for the Cure
San Antonio Buddy Walk
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