Thao Pao Lee

W*** State HWY ***

Pulaski, WI ****2

920-***-****

ac8h8q@r.postjobfree.com

Objective

To obtain a network engineer related position in a company which will provides me the opportunity to grow professionally, as well as utilizing my technical skill to achieve the goal of the company.

Education

Northeast Wisconsin Technical College May 2016

IT: Networking Certificate (Cisco CCNA Course, Computer Hardware & Software, Linux server, Microsoft server 2012R2)

University of Wisconsin-Oshkosh December 2010

Bachelor Degree: Bachelor of Art Major: History

Certification

Cisco Certified Network Associate Routing & Switching January 2019-January 2022

Qualifications

•Cisco

oEIGRP, OSPF, RIP, BGP

oDTP, VLAN, VTP, STP, L2 and L3 switching

•Software

oCisco Virl, Wireshark, Microsoft Word, Excel, PowerPoint, Visio, Outlook, Publisher, Google G-Suite

•Operating Systems

oWindow 7,8.1, 10, Window Server 2012R2, Linux Centos 6.5, Ubuntu

•Virtualization

oExsi 5.5, VMware

•Maintained

oDesktops, Laptops, Chromebooks, Printers, Smartboards, Routers and Switches, Network Cables, Wireless Access Point

•Troubleshooting

oHardware and Software, Routing protocols, Switches protocols

•Batch files and shell scripting

Professional Experiences

Network Engineer 1 - November 2017- Present

Netconsulted LLC, MN

Implemented routing protocols using EIGRP, OSPF, and BGP

Worked on IP Subnetting

Filtered network Traffic via standard and extended ACL, PAT, NAT

Set up LAN with VLAN, STP, VTP

Worked on Site to Site VPN and Remote Access VPN

Developed Visio documentation (LAN and WAN topology)

General troubleshooting network issues using OSI Model (UDP, TCP, Layer2, Lay3 and cabling testing issues)

Cisco router 2811, 2501, 3660

Catalyst switches 2960, 3524, 3550, 3560

ServiceNow Ticket System.

Desktop Support Technician, September 2015 – November 2017

New Millennium Academy, MN

•Installed computer hardware and software

•Setup second floor computer lab (January 2017)

•Setup desktops, laptops, printers, etc.

•Setup audio system, projectors and doc cam to classroom as need it

•Implemented Win10 OS to workstations

•Manage printers, laminator, and cutting machine, 150 plus workstations, 200 plus chromebook through third party software (goguardian)

•Remote desktop – (TeamViewer)

•Managed Google G-Suite, Active Directory

•Troubleshoot wifi, smartboard, IP phones

•Implemented wifi to BYOD

•Maintains network infrastructure- organized and changing network cables, make RJ 45 cables

•Trained new staff with technologies school used.

•Supporting IT ticket throughout school district with spicework software

•Help monitoring HAVC system

•Assist Front office (phone called, translated, and etc.)

Substitute Paraprofessional, October 2012 – June 2015

Green Bay Public Area School, WI

•Translate class work to non-English speaking students which increased their classroom learning abilities

•Assist special-aid students with classroom activities by giving one-on-one attention

•Help teachers with various classroom duties such as presentation of learning materials

•Interpreted during parent-teacher conference

•Operated copy machine

•Send out email

•Answered phone call/transferred called

References

Available up request

Contact this candidate