Thao Pao Lee
Pulaski, WI ****2
************@*****.***
Objective
To obtain a network engineer related position in a company which will provides me the opportunity to grow professionally, as well as utilizing my technical skill to achieve the goal of the company.
Education
Northeast Wisconsin Technical College May 2016
IT: Networking Certificate (Cisco CCNA Course, Computer Hardware & Software, Linux server, Microsoft server 2012R2)
University of Wisconsin-Oshkosh December 2010
Bachelor Degree: Bachelor of Art Major: History
Certification
Cisco Certified Network Associate Routing & Switching January 2019-January 2022
Qualifications
•Cisco
oEIGRP, OSPF, RIP, BGP
oDTP, VLAN, VTP, STP, L2 and L3 switching
•Software
oCisco Virl, Wireshark, Microsoft Word, Excel, PowerPoint, Visio, Outlook, Publisher, Google G-Suite
•Operating Systems
oWindow 7,8.1, 10, Window Server 2012R2, Linux Centos 6.5, Ubuntu
•Virtualization
oExsi 5.5, VMware
•Maintained
oDesktops, Laptops, Chromebooks, Printers, Smartboards, Routers and Switches, Network Cables, Wireless Access Point
•Troubleshooting
oHardware and Software, Routing protocols, Switches protocols
•Batch files and shell scripting
Professional Experiences
Network Engineer 1 - November 2017- Present
Netconsulted LLC, MN
Implemented routing protocols using EIGRP, OSPF, and BGP
Worked on IP Subnetting
Filtered network Traffic via standard and extended ACL, PAT, NAT
Set up LAN with VLAN, STP, VTP
Worked on Site to Site VPN and Remote Access VPN
Developed Visio documentation (LAN and WAN topology)
General troubleshooting network issues using OSI Model (UDP, TCP, Layer2, Lay3 and cabling testing issues)
Cisco router 2811, 2501, 3660
Catalyst switches 2960, 3524, 3550, 3560
ServiceNow Ticket System.
Desktop Support Technician, September 2015 – November 2017
New Millennium Academy, MN
•Installed computer hardware and software
•Setup second floor computer lab (January 2017)
•Setup desktops, laptops, printers, etc.
•Setup audio system, projectors and doc cam to classroom as need it
•Implemented Win10 OS to workstations
•Manage printers, laminator, and cutting machine, 150 plus workstations, 200 plus chromebook through third party software (goguardian)
•Remote desktop – (TeamViewer)
•Managed Google G-Suite, Active Directory
•Troubleshoot wifi, smartboard, IP phones
•Implemented wifi to BYOD
•Maintains network infrastructure- organized and changing network cables, make RJ 45 cables
•Trained new staff with technologies school used.
•Supporting IT ticket throughout school district with spicework software
•Help monitoring HAVC system
•Assist Front office (phone called, translated, and etc.)
Substitute Paraprofessional, October 2012 – June 2015
Green Bay Public Area School, WI
•Translate class work to non-English speaking students which increased their classroom learning abilities
•Assist special-aid students with classroom activities by giving one-on-one attention
•Help teachers with various classroom duties such as presentation of learning materials
•Interpreted during parent-teacher conference
•Operated copy machine
•Send out email
•Answered phone call/transferred called
References
Available up request