Mark A. Eiler

*** ****** **** ** ********* TN ***22

864-***-****

Email: ac8h7w@r.postjobfree.com

Career Summary

Skilled, creative and innovative professional with extensive experience in manufacturing industries. Degree in business and twenty-two year background focused on Quality Management, Process Improvement, Supplier Development, Purchasing and Technical Sales. ASME NQA-1 Lead Auditor, ISO 9001 / TS 16949, AS9100 SAE Aerospace Standard, DMAIC Six Sigma Blackbelt,

Work History and Experience

Tri-Went USA Inc.

Quality Manager 2017 – Present

Custom tubular metal fabrication. Manage Quality Systems in all phases from supplier to customer with problem analysis and effective corrective action. ISO-9001:2015. Program management of all new products launches including AS9100 and DFARS

Contractor - Knoxville, TN

2016 – 2017

Aerotek, Process / Customer / Supplier Engineer

ZF Transmissions LLC - Power-train Technology, Gray Court, SC

2013 – 2016

Sr. Customer Quality Engineer

9 Speed Automatic Transmission, OEM APQP PPAP New Model Product Launch. Manage cross-functional teams with root-cause analysis with problem solving corrective action for internal and external zero mile / warranty investigations with OEM Chrysler, Honda and Jaguar Land Rover

DTR Industries Inc., Tazewell, TN

2007 – 2013

Manager, Quality Assurance

Anti-vibration / Chassis Products, OEM APQP PPAP. QMS TS16949 / ISO14001 certifications. Lead continual improvement projects for key performance indicator objectives related to Safety, Quality, Delivery and Operation Costs.

Atlantic Research Corporation, Knoxville, TN

Automotive Products Group (Allied Signal / Bendix Atlantic Inflator Co.)

1993 – 2007

Quality Engineer

Passenger Side Airbag Inflator, Customer / Suppler Quality, QMS TS 16949 certifications, Lab Supervisor, Sr Tool & Gauge Inspector, Code of Federal Regulations (CFR) DOT/TUV Inspector.

Education

Bachelor of Science, Business Administration - Kennedy Western University (GPA 3.76)

Accounting, Business Statistics, Business Finance, Computer Science, Economics, Corporate Communications, International Marketing

Certifications

Nuclear Lead Auditor ASME NQA-1

Certified Auditor ISO/TS 16949

Certified DMAIC Six Sigma Black Belt

Skills & Proficiencies

AIAG APQP, PPAP, Process Control Plans, Process FMEA, Measurement System Analysis, Process, Capability Studies, Gage R&R Supplier Relationship Management, New Model Launch Review, Project Management, Custom Welder Training (GMAW, GTAW, GPAW, RW, LBW, IFW), Layered Process Audits (LPA) Field Failure Analysis, Market Claim Investigations, Manufacturing Productivity Process Improvements, Quality Control Regulations and Minimum Quality System Requirements, Change Point Control System, Globally Harmonized System of Classification and Labeling of Chemicals (GHS), Covisint Compuware, Oracle Database, Axalant, SAP Software, Microsoft SQL Database, Access, Excel, Word, Power Point, Minitab Statistical, Software Value Stream Mapping, Statistical Process Control OSHA Voluntary Protection Program Worksite Hazard Analysis Team, Geometric Dimensioning & Tolerancing, Total Quality Management, ASQ Root Cause Analysis & Corrective Action, Code of Federal Regulations (CFR), Substance Abuse, Workplace Violence and Sexual Harassment Team Management & Leadership Termination & Disciplinary Actions Foreign Trade Zone Race to ASPIRE Safety Awareness Campaign Environmental Management System (EMS) Audit

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