Ashley Crocker

**** ******** ***** **, *******, GA 30094 C: 770-***-**** ac8gy2@r.postjobfree.com

Professional Summary

Energetic, results driven professional motivated to work in a fast-paced environment. Solid interpersonal and communication skills with comprehensive knowledge in project management on high profile accounts. Known as a leader and one who can execute and drive change.

Skills

•Team Player •Trusted Key Holder

•Quick Learner •Microsoft Office Proficient

•Effective Leadership •Customer Service Oriented

•Excellent Memory Skills •Creative Problem Solver

•Creating Standard Work •Process Mapping

Work History

Customer Service Utility Services, 05/2016 to 06/2018

Acuity Brands Lighting- 1400 Lester Rd Conyers, GA 30013

Successfully managed top Accounts such as Duke Energy, Southern Company, Detroit Edison and Eversource.

Project Management Skills for multiple projects for large Utility Services Accounts

Identify inventory gaps and communicate to appropriate service teams

Highly engaged in Lean Concepts by creating standard work as well as capturing KPI Metrics to drive positive results

Assisted customers/contractors daily with information such as shipment tracking, on site dates and order expedites

Leads group as an ABS champion with daily and monthly metrics

Customer Service Corporate Accounts, 08/2013 to 05/2016

Acuity Brands Lighting- 1400 Lester Rd Conyers, GA 30013

Successfully managed top Direct Corporate Accounts such as Target, Walmart, and Kohl’s as well as Indirect accounts such as CVS, TJX and Dollar General. Helped drive sales through a Greenhouse Growth process.

Use 3rd party web applications to service Corporate Accounts such as Ariba, Pulse, Retail Link and Service Channel

Project Management Skills for multiple projects for large Corporate Accounts

Identify inventory gaps and communicate to appropriate service teams

Highly engaged in Lean Concepts by creating standard work as well as capturing KPI Metrics to drive positive results

Assisted customers/contractors daily with information such as shipment tracking, on site dates and order expedites

Leads group as an ABS champion with daily and monthly metrics

Morning Manager, 08/2007 to 08/2013

Mellow Mushroom – 1880 Hwy 20 SE Conyers, GA 30013

Provided customer with a high level of service.

Cashier

Server

Hostess

Food runner

Kitchen assistance

Coordinated large food delivery order for Corporate Businesses

Daily set up for start of day

Bussed tables

Education

High School Diploma: 2006

Heritage High School – Conyers, GA 30094

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