Jillian Doreen Heaver
***-** ******* ****., ****** ON L1N 9C5
ac8gvu@r.postjobfree.com
Employment History
April 2018-October 2018
Care Consultant for Senior Helpers Canada-contract position.
Helping this new company develop their brand in Durham Region.
August 2012-March 2018
Assistant General Manager -The Village of Taunton Mills
Responsible for the day to day operations of a 120 bed Long-Term Care Home
Core responsibilities include accreditation, RQI, Quality Improvement
Ensure day to day compliance of the home
Participate in Schlegel Villages Ethics Committee, support Professional Advisory Committee
March 2011-August 2012
Director of Care-Durham Christian Homes-Marnwood
Clinical lead for this 60-bed home
Key areas of responsibility include wounds, infection control, HR, falls, restraints
Provided support to regulated and un-regulated care providers.
October 2007- December 2010 Lakeridge Health Corporation
Coordinator, District Stroke Centre
Responsible to organize effective delivery of all stroke care services within Durham Region.
Established an Alteplase program for stroke patients at the Oshawa site.
Developed a fully integrated stroke unit
Developed stroke survivor groups in the community
Engaged planning partners within the Central East Stroke Network and the Central East LHIN to provide access to quality stroke care for patients.
Responsible to monitor and evaluate stroke programs through quality of care principles
Responsible to manage the Stroke Prevention Clinic and to meet best practice guidelines for care.
Participates in various regional and provincial projects and committees with organizations such as the Heart and Stroke Foundation and the Ontario Stroke Network
A member of the Vascular Health Coalition for the Central East LHIN
April 2008-present time Village of Taunton Mills (LTC)
Part time Charge Nurse
Responsible to oversee four resident care units to ensure quality of care and provide support to members of the health care team
Practices primarily on a Dementia unit as a staff nurse administering medications and treatments to 30 residents
Participates in committees and education provided by Oakwood Properties
March 2009 –March 2013 Department of Veterans Affairs Canada
Nurse Assessor-contract position
Responsible to provide nursing assessments for Veterans living in the community and Long-Term Care to ensure their health care needs are met and appropriate services are in place
March 2004-October 2007 York Central Hospital
Manager, District Stroke Centre
Developed the District Stroke Centre at York Central Hospital in collaboration with the Heart and Stroke Foundation and Ministry of Health and Long-Term Care
Responsible to deliver best practice education for stroke care across the continuum of care
Completed various stroke related projects for the organization such as the tPA program, balanced score card for stroke care and implementation of an Integrated Stroke Unit.
Successfully developed the Stroke Prevention Clinic for York Central Hospital.
September 2002- February 2004 College of Nurses of Ontario
Program Consultant- Practice Setting Consultation Program
Consultant with one of the college’s quality assurance programs.
Delivered workshops on system improvements to sites in all health care sectors across Ontario.
Facilitated organizational change based on an attributes model which included surveying employees and implementing an action plan for improvements.
January 2002-July 2002 Ontario Prevention Clearinghouse
Health Promotion Consultant- 6 month contract positions
A contract position which looked at primary prevention of stroke within a chronic disease framework
Developed a database of primary prevention resources in communities in Ontario
Developed an education program on primary prevention of stroke for use in various health care settings.
October 2000- January 2002 Ontario Association of Community Access Centres
Manager, Best Practices
Developed and implemented projects which focused on improving administrative practice, case management and client services within the community health care sector
Collaborated with various health care partners to develop courses, programs and best practices in delivering health care in the community
Report writing and information analyses to influence political policy regarding community health care issues.
January 1988- August 2000 Community Care Access Centre for Haldimand-Norfolk
Case Manager
Manager Client Services
Palliative Pain and Symptom Management Team Coordinator
Responsible for planning, development and evaluation of special projects related to client services, MOH initiatives, policy and procedure development.
Supervision of assigned personnel
Responsible for the development, implementation and evaluation of various programs such as the Palliative Care Program, Referral and Resource Team and the Home Infusion program.
1994- August 2000- Fanshawe College, Simcoe ON
Part time course instructor
1983-1988-Victorian Order of Nurses, Durham Region Branch- Registered Nurse
1981-1983-Riverside Nursing Home, Windsor ON-Nursing Supervisor
1980-1981- West Kootenay Health Unit, Grand Forks, BC- Home Care Coordinator
1977-1979- Victoria Hospital Corporation, London, ON-Registered Nurse
1973-1974-Princess Margaret Hospital, Toronto, ON-Registered Nurse
Educational Background
2013-OAHNSS Administrator program certificate-100 hours
2004-present- Master’s of Health Science, Nursing
Charles Sturt University, Australia
1993-1995-Bachelor of Health Science in Nursing (with distinction)
Charles Sturt University, Australia
1971-1974-Nursing Diploma
Credit Valley School of Nursing, Mississauga, ON
Professional Development (snapshot)
Program Planning and Evaluation- UWO
Dorothy Wylie Leadership Program-BMO
Neuroscience Program-Ryerson University
Summer Institute of Gerontology-McMaster University
Advanced Leadership Foundations- Lakeridge Health
Capacity building-York Central Hospital