Pierre Louis, Djimmitry

***** ****** *** *** ***. Tampa, FL 33613

ac8gv5@r.postjobfree.com ac8gv5@r.postjobfree.com. 786-***-****

OBJECTIVE

To obtain a position as an Audio Visual Tech that will enable me to gain experience while being an asset to my place of employment.

EDUCATION

Saint Petersburg College (SPC)

Bachelor of Applied Science in Technology Development and Management

Concentration: Information Security Assurance (ISA). Major GPA: 3.38

05/2016- Present

Hillsborough Community College (HCC)

Associates in Arts (Engineering). Major GPA: 3.33

05/2011 - 05/2015

RELEVANT COURSES

Computer Repair Essentials

Intro to Computer Programming (Python)

Configure and Administer MS Windows

Management Information Systems

Computer Support Technician

Local Area Network Concepts

Install and Configure Windows Server

WORK EXPERIENCE

PSAV

Audio Visual Technician

Maintain all video conferencing equipment for conference room use.

Identify, isolate and repair computer and video conferencing equipment showing wear and tear as well as performing preventative maintenance routines

Demonstrate basic operational ability to troubleshoot and problem solve with equipment and software issues.

Display Interface USB Switching Loading Apps/Drives Basic MS Office.

03/2016 - Present

Saint Anthony’s Hospital

Security Officer

Access control and video surveillance.

Securing property to help prevent theft, injuries or damages.

Investigating clients’ complaints or potential criminal behavior.

08/2016-Current

FIS Global

Customer Service Associate II

Provided customer support by phone, email, or instant message to consumers.

Responded to customer inquiries in a timely and accurate fashion.

Troubleshoot technical issues and resolve problems quickly as they arise.

01/2016 – 03/2016

Skills

Languages: Fluent in English, French and Creole.

Strong computers and Networking skills: Apps/Drives, IP address, DHCP, Windows OS/Network Printers, HSIA (Routers).

Depth knowledge of audio mixing software on different Operating Systems like Windows (all versions).

Deep knowledge of audio and video meetings, and Cisco and Polycom video conference.

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