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Customer Service Software Engineer

Location:
Bronx, NY
Salary:
$77,000 - $81,000
Posted:
February 11, 2019

Contact this candidate

Resume:

Aaron Campbell

ac8gnl@r.postjobfree.com • *** Fox St Apt 3D, Bronx, NY 10455 • 718-***-****

Objective: To successfully secure a position that utilizes my skills of communication, innovative thinking and computer programming to bring to the workplace Education

Nyack College Nyack, NY

Bachelor’s Degree of Science May 2016

Major: Computer Science

• Dean’s List Scholarship 2013-2014

• CSI Cyberseed Capture the Flag Participant 2015

Experience

Concepts of Independence Inc. New York, NY

Personal Assistant

Nov 2017 – Present

• Assist consumers with household arrangements and maintenance

• Handle shopping for groceries and other home necessities upon request

• Prepare and provide transportation for medical appointments and other events

• Keep record of vital documentation to ensure safety for potential emergencies Skidmore Owings & Merrill LLP New York, NY

Systems Analyst

June 2017 – October 2017

• Provided numerous installations, software development and hardware repairs for SOM users

• Set up computers and smartphones with aid of Active Directory on domain network

• Retained firm wide network stability and configure ports for multiple access points in NY office

• Responsible for setting up conference rooms using video conferencing, VoIP and phone dial in

• Contributed to use of Newforma file structure and Outlook for firm wide project organization Local 804 Federal Credit Union Long Island City, NY Web Developer/IT Support Specialist

October 2016 – November 2016

• Created, edited and designed WordPress site using HTML, CSS, JavaScript and PHP

• Supervised all in-office technical equipment and found solutions for troubleshooting

• Directly communicated with company’s third party vendors to aid launch of 804 Mobile app

• Utilized FLEX software to send out updated email blasts to all members of the union Key Digital Systems Mount Vernon, NY

Software Engineer (Summer Intern)

June 2014 – August 2014

• Created graphical user interface templates and custom projects for residential and commercial customers via Compass Control Software

• Tested functions via IR, RS232 and TCP/IP connections and protocols for various hardware devices via Compass Control Suite managers

• Developed instruction manual for KD-ZRC300 ZigBee remote controller

• Used C programming language to write drivers for Key Digital products

• Provided simple and efficient customer service with necessary responses via phone and email Skills

• Bilingual (English and Spanish)

• Experienced programmer (Java, Android Studio, SQL, XML, HTML, CSS, JavaScript, Visual Basic)

• Experience with Microsoft windows operating system, office tools, Adobe suite and Kali Linux OS

• Understanding of hardware aspects, data communication and networking



Contact this candidate