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Customer Service Assistant

Newburgh, Indiana, 47630, United States
February 11, 2019

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Jennifer Buckman

**** ***** **** **** ***. C

Newburgh, IN 47630


Objective: I am currently seeking a challenging career opportunity for personal growth in a positive environment.


May 2016 to Current 7 Shangri-las Art Emporium Newburgh, IN

Clerical Assistant (Part time)

Assistant to the Administrative Assistant.

Provides excellent customer service.

Answering phones.

Schedule appointments.

Run errands/Housekeeping.

October 2018 to December 2018 Anchor Industries Inc. Evansville, IN

Production Machine Operator

Industrial Custom Fabric Welder

Three week sewing training workshop.

Welded 8 Century Pattern Stock Tents Various Sizes (ex.100’x40’ MID to 40’x20’ grommet END)

Welded tents for several companies/various sizes: Cincinnati Event Rental, New York Tent LLC, Stamford Tents.

Controlled Settings on Welder and managed the paperwork on a daily basis.

June 2018-September 2018 Juan Cabrera Jr. MD & Associates Evansville, IN

Medical Receptionist

Provides excellent client service.

Answering multi line phone system.

Schedule client appointments through Medware.

Enter patient documentation, messaging MD, and prescription refills, using Quanam 360.

Enter patient payments in Medware.

Scan, fax, file, and data entry.

October 2017-July 2018 Bishops Evansville, IN

Receptionist (Part time)

Provides excellent client service.

Answering phones.

Checks clients in and out using the POS.

Run errands/Housekeeping.

Maintains cash register.

Sept. 2013 to Jan.2017 River Valley Behavioral Health/Michelle P. Waiver Program Henderson, KY

Jan. 2017 to June 2017 Green River Area Development District/Michelle P. Waiver Program

Community Living Service Care Provider (Part time)

Assisted an autistic client in making progress with her plan of care goals.

Independent living skills-Cooking skills, hygiene, and budgeting.

Oct. 2015 to May 2016 Henderson Co. School System/Thelma B. Johnson Henderson, KY

Instructional Assistant I (Temporary Contract Position)

Assisted a certified teacher in providing instruction and support functions in a regular classroom setting to individuals or small groups; monitored and reported student progress.

Assure the health and safety of the students.

Perform routine clerical duties that include: preparation of instructional and classroom materials.

Provided support to the teacher by setting up work areas, displays, exhibits, educational training, and distributing/collecting paper/supplies.

Oversee the students during center time, provide inventory supplies as needed, and offer to assistance to the students frequently.

Aug.2013 to June 2015 Manpower-Preferred Tank & Tower Maintenance Division Henderson, KY

Inspection Analyst/Clerical Support Specialist

Complied Inspection Reports with recommendations for companies to update the safety and quality of their water tanks.

Scheduled tank inspections with companies for the inspection crews to conduct their tank inspections. Created training manuals for the inspection department to assist the whole company. Maintained an Excel spreadsheet for the inspection crew routes.

June 2011 to Oct. 2011 Hugh Edward Sandefur Training Center Henderson, KY

Direct Care Supervisor

Oversaw daily operations. Ensured consistent high-quality customer service. Communicated and implemented company policy.

Handled staffing duties such as training. Prepared and distributed employee work schedules. Ensured efficient, adequate staffing while managing labor expenses.

Supervised staff and evaluated staff job performance. Organized and directed activities to improve employees' professional growth and job performance.

Fostered a positive work environment. Promoted staff teamwork. Responded to and resolved problems promptly in a positive, professional manner. Ensured compliance with health standards, safety standards and labor laws.

April 2008 to March 2011 & Sept. 2003 to Oct.2006 Earle C. Clements Job Corps Morganfield, KY

Career Transition Specialist

Counseled students on educational issues. Assisted students with education and career planning. Supported and encouraged realistic career goals.

Employed and interpreted guidance assessment tools. Developed action plans for students' academic success.

Maintained student records. Coordinated educational efforts with parents, teachers and administrators. Provided resources for students and families. Promoted parent involvement in education.

Advised students on job seeking skills and gaining employment. Provided individual advising, large group guidance and small group counseling.

My accomplishments included: 2010 OA& CTS of the year for ECCJCA.


May 2002 University of Southern Indiana Evansville, IN

Bachelor of Science

Health Services

3.3 GPA

May 1996 Union County High School Morganfield, KY

Diploma: Standard High School Diploma

Graduated with honors

Obtained a Certified Nursing Assistant Certification

Treasurer of HOSA


Valid Indiana Class D/Regular Operator

Valid Indiana Liquor License

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