Executive Assistant

Samantha D. Sanchez **** Holly Lane Mid-West City, Ok

E-mail: *********@*****.*** Tel: 405-***-****

Professional Profile

Experience in handling major corporate projects with top management and key decision makers

Experience with processing weekly payroll and managing benefits.

Experience working with top executives, senior management at multi-site locations

Self-motivated, and detail orientated individual

Proven ability to learn quickly and thrive during change.

Energetic professional with a reputation for prompt response and through follow-up.

Strong written and verbal communication skills

Over seven years experience customer service experience

Over two years providing information in response to inquiries with regards to customer accounts, including resolution of complaints

Collaboration with customers in the arrangement of payment plans to complete outstanding service balances

Proficiency in computer operations, including Microsoft Office.

Education

Northwestern Oklahoma State University, Alva, OK 08/01 – 12/03

Career Development

Brasfield & Gorrie, Alabama 09/18 – current

Jobsite Assistant

Weekly payroll reporting in the J.D. Edwards Payroll System

Process new applicants and process through payroll

Onsite HR contact, General HR i.e. benefits, drug testing etc.

Maintain all Safety & Drug Program requirements, including reporting accidents, maintain first aid kit, post OSHA required forms, maintain MSDS/Haz Com books, maintain equipment & material log inventory

Maintain permit log

Type, send, and file superintendent correspondence

Set up and maintain job files

Process invoices and match delivery ticket to invoice

Track rental equipment and incoming materials

Price and order office and field supplies

Set up general start-up procedures for state required postings, signage and maintain job bulletin board

Expense check preparation for all Supervenients and General Superintendent

Ran all errands for Superintendent and General Superintendent and jobsite

Phenix, Georgia 06/16 – 12/18

Territory Manager

Maintain relationships with key accounts

Grow relationship with key accounts

Increase product sales

Maintain product knowledge with retail sales team and designers

Successful sales background within flooring industry.

Brazo Flooring Agency, Texas 01/15 – 06/16

Territory Manager

Concentration on increasing sales in the Oklahoma territory for Phenix, Milliken, Foss, Max Woods, All American Hardwood and Rizzy Home.

Maintain and grow relationships with key accounts

Lead PK meetings with sales team

Flooring America, Enid, Oklahoma 02/10 – 10/14

Retail Flooring Sales & Design Consultant

Extensive knowledge of residential and light commercial flooring products and methods.

Successful sales background within flooring industry.

Develop outstanding relationships with clients.

Confer with clients to determine factors such as budget and deadlines.

Networking regularly and working effectively with other store employees.

Using computer database to research availability of merchandise and to process orders. Following up in a timely and professional manner with customers on all requests or concerns.

Visiting customer’s homes or workplace to provide product and design advice.

Coordination with mills/suppliers to ensure on-time delivery for project start dates.

Prospecting for new business and executing new sales strategies

Summerhill Montessori School, Enid, Oklahoma 11/08 – 02/10

Teacher

Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists

Meet with parents and guardians to discuss their children's progress and needs, determine their priorities for their children, and suggest ways that they can promote learning and development.

Prepare materials and classrooms for class activities.

Teach proper eating habits and personal hygiene.

Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.

Attend staff meetings and serve on committees as required.

Onvisource, Enid, Oklahoma 08/06 – 10/08

Account Manager

Outbound/Inbound sales of telecom products and services to existing AT&T business customers

Outbound/Inbound sales if telecom products and services to business customers who have left AT&T in favor of another telecommunications company.

Develop outstanding relationships with clients.

Star-Tek, Enid, Oklahoma 11/03 – 03/05

Account Representative

Manage transactions in connection with customers' accounts, including telephone and correspondence contacts as well as collections and order work

Address and resolve customer complaints, criticisms, discrepancies, requests, and inquiries over the phone

Responsible for accurately computing and quoting adjustments, account balances and rates to customers while investigating and resolving incorrect billing

Resolve customer repair problems in a fast-paced telephone call center environment

Perform mechanized testing to identify and analyze troubles, solve or dispatch troubles, check job status, and document actions taken regarding customer troubles

Gator’s Country Store, Luther, OK 09/99 – 03/01

Payroll/ Bookkeeper

Coordinate and assist in the processing and distribution of weekly payroll for store employees

Input payroll for employees, process time and expense reports, manual checks, and process final paychecks

Assisted in computation of margin profit analyses and completion of daily revenue deposits

Responsible for assisting store owner in maintaining sufficient supplies for daily customer demands

Contact this candidate