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Technical Writer Manager

Huntsville, Alabama, 35824, United States
February 11, 2019

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Hugh D. Chapman

Huntsville, AL ***** 334-***-****

Senior-Level Technical Writer & Editor

Analytical, detail-oriented, and personable technical writer and editor offering a valuable combination of publication research, writing, and editing expertise along with a unique and in-depth knowledge of the aerospace and defense industry – most notably avionics, electrical and mechanical systems, aircraft and component assembly. Renowned for continuously enhancing publications, identifying vital edits, mentoring and collaborating with writers to produce top-level content. Exceptional leader able to direct multi-million-dollar projects and high-performing teams.

Areas of Expertise

Style Guide Compliance

Schematics Expertise

Continuous Improvement Processes

LEAN Six Sigma

Team Leadership

Research & Source Analysis

Graphics Design & Selection

Citrix, Epic Edit & UltraEdit

Engineering Drawings & Blueprints

MS Office Professional Plus Suite

Adobe Acrobat XI Professional

Arbortext Editor & Content@

Xyvision Publishing

Enovia PLM-Matrix One


Career History

Senior Technical Writer & Editor Butler Aerospace & Defense (Sikorsky Aircraft Corporation), Shelton, CT & Huntsville, AL 2007 to 2018

Researched, drafted, and completed accurate, industry-aligned technical documents including procedural manuals, user manuals, program manuals, service and operational manuals in alignment with required style, clarity, and end-user ease of use. Analyzed source documents, technical specifications, blueprints, engineering drawings and illustrations as well as subject matter expert information to write, review, and edit technical documentation for required detail and accuracy. Edited technical documents in Arbortext, XML, and SGML formats.

Developed and selected schematics, drawings and sketches, diagrams and charts for use in technical manuals. Served as an Authorized Technical Reviewer/Editor tasked with assessing and editing technical documents and illustrations. Ensured technical documentation aligned with cost efficiency, process improvements, enhanced quality, and profitability objectives. Reviewed, analyzed, and integrated engineering changes and requested additions to publications.

Sustained continuous communication with technical publication end-users to ensure quality and effectiveness of technical instructions. Renowned for delivering detailed, accurate publications and revisions within tight deadlines and under budget utilizing varied distribution systems including hard copy, electronic media, and Interactive Electronic Technical Manual (IETM).

Notable Achievements:

Achieved position as a technical editor within three years of assuming technical writer position for outstanding performance (the first and only time for such an achievement) – a position generally reserved for technical writers with five years’ experience.

Honored with a Presidential Achievement Award for precise US Presidential VIP helicopter program technical manual updates.

Autonomously wrote, edited, and delivered US Navy Legacy technical manual updates under budget and on time for three consecutive years.


Aircraft Maintenance Supervisor, Avionics Technician & Aircraft Mechanic Global Contract 2000 – 2007

Oversaw workflow processes of 34 employees, aircraft inspections, repair of avionics, major mechanical components, and sub-assemblies.

Notable Achievement:

Efficiently planned and oversaw maintenance of 386 rotary and fixed wing aircraft, decreasing maintenance down time by 15%.

Aviation Maintenance Manager, Avionics and Aircraft Maintenance Supervisor US Army 1979 – 2000

Managed workflow, prioritized and provided aircraft repairs, maintenance, and overhauls on avionics, electrical, and mechanical systems.

Notable Achievements:

Received Army Meritorious Service Medal for combat operations performance in both Operations Desert Shield and Desert Storm.

Led high-intensity unit workflows during Operation Desert Shield and Desert Storm to maintain 100% operational readiness rate.


Bachelor of Science in Professional Aeronautics Embry-Riddle Aeronautical University, Worldwide Campus

Associate of Applied Science in Avionics Technology Alabama Aviation College, Ozark, AL

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