Customer Service Social Media

Abdoul Aziz Diallo

**** **** ******* ******

El Dorado, Kansas, 67042

Mobile: (316) 377–0158

Email: ac8ghm@r.postjobfree.com

CORE COMPETENCIES

Web Developer, Customer Service/Support, Bi-lingual (French &English), Proficient in Microsoft Office Suite, Social Media, Service Now, Jadu Web Content Management Systems (CMS), HTML/CSS/JS, PHP, GIT and SiteImprove. Works well under pressure, hardworking, highly organized, articulate and able to work with a diverse group of people.

EMPLOYEMENT

Butler Community College, El Dorado, Kansas

September 2017-present

Web Tech

As the Web Tech for Butler Community College, I ensure that the colleges website met the accessibility requirements of the American with Disabilities Act and Section 508. I accomplish this by utilizing SiteImprove to review and remedy any areas of concern. Including but not limited to: search engine optimization, quality assurance, spelling, and readability. I manage and maintain customer requests for web content updates, via ServiceNow. I create and maintain electronic forms for various departments throughout the college by utilizing XForms. Additionally, I make code improvements to our content management system, utilizing Butler’s internal Git repository. I also work on a variety of projects with the web development team.

ACTIVITIES

President of International Students Association September 2017-present

Additional Duties included: Built, maintained and organized infrastructure

Active member of Phi Theta Kappa January 2018-present

Member of Grizzlies Ambassadors September 2017-present

EDUCATION

Butler Community College, El Dorado, Kansas January 2017-present

Currently enrolled in AS in Mathematics, 52 credit hours completed

Major: Computer Science GPA: 3.8/4.0

Sup’ Info, Dakar, Senegal April 2015-August 2016

Bachelor’s degree in Computer Science

GPA: 15.31/20

Universite Mercure International, Conakry, Guinea December 2011-Jully 2014

Bachelor’s degree in Management

GPA: 3.27/4.0

Complexe Scolaire Yamassafou Bah (high School), Conakry, Guinea August 2011

Contact this candidate