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Customer Service Manager

Location:
Jeffersonville, IN
Posted:
February 11, 2019

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Resume:

Résumé Free Text

Denise Lynn Nein

*** ********* *****

Jeffersonville, IN 47130

Home: 812-***-****

ac8gh1@r.postjobfree.com

Objective

Seeking a position in which I may use the various skills I have acquired over the years. Picker

Amazon, 900 Patrol Road, Jeffersonville, IN - 11/24/2013 - 11/18/2018 Pick selected items from hand held scanner and place in designated tote for orders. Customer Service Agent

Connextions, 200 Patrol Road, Jeffersonville, IN - 07/29/2013 - 09/10/2013 Job Duties:

Assisted customers with Insurance questions.

Verified HIPPA.

Computer and headset telephone usage.

Office Clerk

Hi Tech Veneer, 276 America Place, Jeffersonville, IN - 03/31/2011 - 12/26/2012 Job Duties:

Customer Service via telephone and e-mail.

Enter orders into computer system for plant.

Created shipping labels and arranged pick up of packages through UPS and Fed Ex. Set up LTD truck shipments.

Perform general office duties.

Use of Quickbooks and Excel.

Scanner Operator

U.S. Census Bureau, National Processing Center, Jeffersonville, IN - 09/24/2009 - 09/25/2010 Job Duties:

Experience in operating IBML scanner to capture images and data. Made decisions to resolve issues that the computer could not finalize. Was trained, certified in and performed duties for all seven major processes in the 2010 Census. Operated all major equipment required including the Olympus II Mail sorters and the Heidleburg guillotine. Assisted the lines by creating the kits used in the field by the Enumerators. Statistical Clerk

U.S. Census Bureau, National Processing Center, Jeffersonville, IN - 02/04/2008 - 09/26/2008 Job Duties:

Excelled in editing reports for completeness and internal consistency resolved minor discrepancies. Prepared tables including keying and verifying data from respondents and conducted statistical research. Specialized in reviewing and analyzing reported information. Assisted in evaluation and research programs by assembling data from various source. Making statistical calculation, and summarizing results for review. Led special projects for analyst.

NAICS code sorting, NAICS keying, determining NAICS codes through current and previous feith images. Experienced in address keying in Dipse.

Telephone number and address research using various internet search engines. Answering calls for Roxie letter.

Used Feith, Caps, Tipse, Dipse, Citrix/JARS and EPP programs to complete assignments. Import/Export Coordinator

KYFI, Incorporated Louisville, KY - 09/2004 - 01/2008 Job Duties:

Provide customer service worldwide.

Processed Import/Export documents and certificates required by the United States and foreign country customers.

Coordinated delivery of goods via OceanLiner delivery. Railroad services required.

Tracking via internet was required to make sure shipments would arrive at destination on time. Each shipment required booking with steamship companies to obtain shipping containers for goods and vessel/voyage space on OceanLiner.

Billing Manager/Clerk

Kentucky Container Service Louisville KY - 08/1994 - 09/2004 Job Duties:

Processed invoices for trucking services provided, which included local and long-haul for multiple locations. Several locations operated a depot service which is a storage facility for steamship companies. Performed general office duties.

Store/Office/Assistant General Manager

Hamburg Service Center, Inc & Hamburg Enterprises - 05/1984 - 10/1994 Job Duties:

Reviewed and completed daily shift reports.

Preparation of payroll, special deposits and control of bank account. Prepared invoices for accounts payable department. Audit of profit and loss statement.

Responsibility of employees.

Special Skills: Proficient with calculators and most common office machinery, limited use of specialized software packages related to accounting and in the industry. Type 55+ WPM. Certificate: Work Readiness Gold Level Certificate. References furnished upon request.



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