Customer Service Data Entry

Ramandeep Kaur

+1-306-***-**** **********@*****.*** 306-2830 E Arens Rd S4V1N8 Regina, SK, Canada

4+ years of experience with Degree in Computer Applications

Objective

To become a part of an organization where the technical knowledge and communication abilities will be use-full in fostering the growth of organization.

Education

Computer Network and Support Technician June 2016 Humber Institute of Technology and Advanced Learning

Bachelor of Computer Applications 2010-2013 Punjab Technical University Jalandhar, Punjab

Note: Credentials assessed by World Education Services (WES).

Skills & Abilities

• Experience in administrative and culturally diverse client-focused positions.

• Ability to understand technical specifications.

• Proficient in MS Office, email and internet applications.

• Proficient in operating system,Database and Programming Languages : Linux including Ubuntu, Centos, Windows XP, Vista, Windows 7 and Windows 10, MySQL, JAVA, Oracle dB, C, C++, VB(Visual Basic).

• Sound leadership skills and strong communication abilities.

• Possess good organizational and management skill

• Energetic, positive and professional manner with all, quick learner and Self-starter with ability to work in team

WORK EXPERIENCE:

Retail Sales Supervisor Spunky’s Convenience Store Regina, SK SEPT 2017- Present

Handling the Western Union, money orders, and stamps and Provide parcel service for UPS and Canper(Loomis Express).

Formulate pricing policies; ensure pricing is correct; work on store displays; Maintain inventory and ensure items are in stock and monitor local competitors.

Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Identify current and future trends that appeal to consumers; Ensure merchandise is clean and ready to be displayed.

Mobile Specialist Best Buy Regina, SK Oct 2018 to Dec 2018 (Part-Time)

Provide knowledge about various network carriers in Canada

Helping customer to pick up the best network carrier according to their requirements

Offer informed and impartial advice and help customers make the right phone and network selection.

Set up customers' emails, transfer data from their old to their new phones.

Pair customers phones with the right hands-free device.

Inform and provide customer various protection plans.

Sandwich Artist Subway Regina, SK FEB 2017- SEPT 2017

Provide customers with outstanding services

Earned consistent commendations exemplary service catering

Interact with customers by greet them

Ability to evaluate and resolve customer complaints

Amazon Fulfillment Centre Brampton, ON June2016- Jan2017

Worked as Problem Solver. Solved products shipping and receiving problems.

Worked on PUTTY software.

Used barcode scanner to track inventory

Gained experience in challenging work environment.

Data Entry Specialist Punjab Technical University Aug 2013 to Aug 2014

Create monthly reports for records, closed terminated records, and completed chart audits.

Develop and create more effective filing system to accelerate paperwork processing.

Verified that information in the computer system was up-to-date and accurate.

Volunteer Experience:

Tutor at Math Center (Humber Institute of Technology and Advanced Learning) (Reference available on request)

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