Maria Elizabeth Mendez

***-*** ******, *** *****

Paterson, NJ 07514

201-***-****

ac8g0q@r.postjobfree.com

ac8g0q@r.postjobfree.com

Summary: Skilled Professional with over 22 years’ experience with strengths in various areas, including excellent organizational skills, excellent communications skills, excellent Project Support. and the ability to adapt quickly to change Work Experience:

GenPath - Elmwood Park, NJ - Block Retrieval Coordinator Jun. 20, 2016-Present

Coordination of incoming requests from third party facilities.

STAT Case Follow-up

Communication with outside pathology labs & clients

Internal case Requests & follow up

Registration & scanning of incoming

requisitions/specimens.

Direct specimens to correct lab for processing

Client Service, Both internal & external

General Office Duties

Social Media coordination

Specimen returns to outside locations via FEDEX or Courier

Resolve discrepancies, advise alternate testing according to diagnosis of patient.

Extensive Email follow up & communication with outside

& internal employees, Labs, Sales, Management.

Shipping & Invoicing of Internal cases for send outs

Extensive FedEx, GRE, BRAD, Block Retrieval, SPM

Extensive Client Contact

Quest Diagnostics Incorporated – Teterboro, NJ 1995-2013

... Sales Administrative Assistant Jan. 2003-April 2013

... Senior Executive Assistant to Director Regional Sales Nov. 2001-Jan. 2003

... Corporate Medical Executive Assistant Dec. 1999-Nov.2001

... Corporate Medical Librarian Dec. 1995-Nov. 1999

Administrative Assistance to Medical Staff/Dept. Managers

Database Management

Form Creation

IT Liaison For NY NJ Regional Sales

Assistance In Development of In-House Sales Tools

Driver Safety Training using The Smith System

Extensive Internet Research & Social Media

Report Development & Implementation

Reporting

Simple Laptop Installations & Troubleshooting

New Hardware & Software implementation

Interdepartmental Support

Project Support

Technical Support For Internal & External Customers

Capital Expenditures

Equipment & Supply Ordering, Inventory Control

Training & Presentation For NY NJ Regional Sales

Smartphone Implementation

Onboarding of New Sales Reps & Admin Employees

Information Retrieval & Research

Slide & Overhead Presentation

Accounts Payables

Marketing Assistances

Education:

Sawyer Business College Plainfield, NJ, Major: Business Administration, Computer Operations, Business English, Bilingual Studies Bergen Community College Paramus, NJ, Certificates Received: Introductory Coding: ICD9 & CPT, Medical Terminology, Mastering Microsoft Office, Microsoft Access I & II, Speaking & Listening Skills, MOUS Certifications, Adobe Photoshop I Technical Knowledge: Proficient in MS Office (Excel, Access, Word, PowerPoint, Outlook

Microsoft Office Suite

Visio

Advanced Internet

Social Media

Bilingual (Spanish/English)

Excellent Multitasking skills

Acrobat Reader

Mac & PC platforms

WordPerfect

Extensive Knowledge of

Verizon Products & Services

Excellent Verbal & Written

Communication Skills

Snap Graphics

Knowledge of Adobe Photoshop

OCR/Photo Scanning

Smith System

Extremely Adaptable

Extremely Computer Literate

References:

Upon Request

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