client service support rep

Mary E. DeBellis

**** *. ******** ******, ************, PA 19145 215-***-**** 267-***-**** ****.*****@*****.***

Objective

To obtain a position to utilize the vast and meticulous skills and experience I have to assist my potential employer in the areas of data entry, administrative support or receptionist duties.

Education

HIGH SCHOOL DIPLOMA ST. MARIA GORETTI HIGH SCHOOL, PHILADELPHIA, PA

BUSINESS MAJOR

·Microsoft Word

·Microsoft Excel

Skills & Abilities

SWITCHBOARD OPERATOR

·Extensive experience working with a major Insurance Company in Philadelphiacd

ADMINISTRATIVE SUPPORT

·Extensive experience working in the Administrative Support/Administrative Assistant field

ORGANIZATIONAL MANAGEMENT

·Extensive experience in organization of Company records

TEAM WORK

·Extensive experience in working with all types of Teams to reach the Company’s goals.

Experience

SWITHBOARD OPERATOR/MEMBER SERVICE CONTROL ASSISTANT II INDEPENDENCE BLUE CROSS, PHILADELPHIA, PA 1994 - 2018

·Provide switchboard coverage

·Responsible for faxing, photocopying and filing duties for Member Service Departments

·Assist supervisor with special projects

·Manage office documentation

·Generate billing requests for providers and members

SUPPORT ASSISTANT SEDGWICK JAMES, PHILADELPHIA, PA 1990 - 1994

·Full charge processing workers’ compensation accounts

·Responsible for faxing, photocopying and filing duties

·Answered multi-line telephones, routed calls and took accurate messages

FILE ASSISTANT COMMERCIAL UNION INSURANCE CO., PHILADELPHIA, PA 1975-1990

·Responsible for processing client files

·Responsible for faxing, photocopying and filing duties

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