SKILLS

PROFESSIONAL SUMMARY

WORK HISTORY

SANDRA PETERSON

410-***-**** • ac8fvc@r.postjobfree.com • 1111 fusekoge ave, Middle River, MD 21220 I am a church going person,I love working with all kind of people and love new thing to learn Friendly Sales Associate adept at working in diverse retail and customer service environments. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Friendly and enthusiastic [Job Title] who consistently meets customer service satisfaction goals. [Job Title] with expertise in delivering support services and resolving customer complaints. Trained in [Software Program]. [Job Title] driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Patient and empathetic [Job Title] with extensive background in conflict resolution and customer care. Desires a [Job Title] role. [Job Title] excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.

I LOVE MEETING PEOPLE, there

problem and instead in things I love

to laugh at anything help people to

for get there problem. for a while,

that the world is a live

Exceptional communication

skills

Customer-oriented

Retail merchandising

experience

Skilled problem solver

Consistently meets sales goals

Strong client relations

Strong interpersonal skills

Training development aptitude

Employee relations

Active listening skills

Merchandising

Positive and friendly

Mar 1994 - Apr 1996

middle river, md

Certified Nursing Assistant / ivy Hall GERIatric center I work with the patent with there need and wants to make there life better .I help with there bath dress cooking do art and crafts with tham make. tham feel than are living .I do vital help tham with there. medicine I help the family get in the love one life and to make the decision above there care

Monitored fluid outputs, documented results and collected specimens for testing.

2014 - 2014

Middle River, MD

Door Greeter / Sam's Club

Checking people in and out, put things back on the shelf, I work all the EDUCATION

time welcome people in the store helped them locate items Maintained cleanliness and presentation of stock room and production floor.

Provided an elevated customer experience to generate a loyal clientele.

Provided an elevated customer experience to generate a loyal clientele.

Asked open-ended questions to assess customer needs. Contributed to annual store sales of $[amount] million per year. Greeted customers in a timely fashion, while quickly determining their needs.

Feb 2001 - 2002

ROSEDALE., MD

Walmart / Door greeter

greetings people in the store,check the bags and returned went out to help clear up the floor.

Assisted customers with food selection, inquiries and order customization requests.

Documented all customer inquiries and comments thoroughly and quickly.

Described product to customers and accurately explained details and care of merchandise.

Answered an average of [Number] calls per day by addressing customer inquiries, solving problems and providing new product information.

1973

Baltimore, MD

High School Diploma in

Parkville High School & Center For Math/Science

Continuing education in [Subject]

Majored in [Subject]

Member of [Student Organization or Club Name]

Coursework in [Subject], [Subject] and [Subject]

Baltimore, MD Associate of Arts in certified nursing assistant Essex community college

Professional development completed in [Subject]

Coursework in [Subject], [Subject] and [Subject]

Baltimore MD Associate of Arts in phlebotomist

Essex community college

Coursework in [Subject], [Subject] and [Subject]

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