SHUPEN KUMAR BISWAS
Address: HOUSE- ***, WORD- **, NILNAGAR, KONABARI, JOYDEVPUR,
GAZIPUR- 1740
Mobile No 1: +880**********
Mobile No 2 :+880**********
e-mail : ac8frm@r.postjobfree.com, ac8frm@r.postjobfree.com Career Objective:
Seeking a responsible and challenging position in a growth oriented progressive Institution where my experience and skills will significantly contribute to the overall success of the organization and provide opportunities for my career growth.
Special Qualification:
Trouble Ticketing applications
Good analysis and troubleshooting skills
Windows administration experience
Windows Desktop experience
Basic Networking experience
Data Entry skills
Employment History:
Total Year of Experience : 6.2 Year(s)
1. Officer (IT) ( April 11, 2015 - Continuing)
Duranto Knit Composite Ltd.
Company Location: A/64(Part), 65-66, Bscic Industrial Estate, Konabari, Gazipur. Department: Information Technology
Duties/Responsibilities:
Administration, Microsoft Office 2007, 2010, 2013, 2016 setup & configure, Outlook configure, Hardware installation & Trouble shooting. Network & Software system maintenance, Router configure, Mobile, Printer, Scanner configure, Data Entry etc.
2. Executive (IT) ( March 5, 2013 - January 28, 2015) ADDIE SOFT LTD.
Company Location: ROAD-04, DHANMONDI R/A, DHAKA- BANGLADESH. Department: SERVICE DELIVERY DEPARTMENT
Duties/Responsibilities:
Data Entry, Trainer in Education Software, Hardware installation & Trouble shooting. Network & Software. 3. ASST. Officer (IT) ( June 3, 2012 - October 31, 2012) BEACON PHARMACEUTICALS LTD.
Company Location: ORION HOUSE, TEJGAON I/A, DHAKA, BANGLADESH Department: INFORMATION TECHNOLOGY.
Duties/Responsibilities: Windows Server2000 2003, Office xp, SQL Server, Server setup & configure, Hardware installation & Trouble shooting. Network & Software, Data Entry etc. Academic Qualification:
Exam Title Concentration/Major Institute Result Pas.Year Duration DIPLOMA-IN-
ENGINEERING
COMPUTER
TECHNOLOGY
JESSORE
POLYTECHNIC
INSTITUTE,
JESSORE.
CGPA:2.81
out of 4
2011 FOUR
SECONDARY
SCHOOL
CERTIFICATE.
BUSINESS
GAIDGHAT HIGH
SCHOOL.
CGPA:3.94
out of 5
2006 TWO
Training Summary:
Training Title Topic Institute Country Location Year Duration ENGLISH
LEAKAT
ENGLISH
COACHING
CENTRE
BANGLADESH DHAKA 2012
4
MONTHS
CAR DRIVING
NORTH
BENGAL
DRIVING
SCHOOL
BANGLADESH DHAKA 2012
2
MONTHS
INTERNET
MARKETING
NISHI IT
SOLUTION
BANGLADESH JESSORE 2011
3
MONTHS
SPOKEN ENGLISH SAIFUR`S BANGLADESH JESSORE 2011
3
MONTHS
Professional Qualification:
Certification Institute Location From To
HARDWARE &
NETWORKING
NEXGEN TECHNOLOGY
LTD.
DHAKA
March 1,
2009
May 31,
2009
Career and Application Information:
Looking For : Mid-Level Job
Available For : Full Time
Preferred Job Category : Education/Training, IT/Telecommunication, Data Entry/Operator/BPO Preferred District : Anywhere in Bangladesh.
Preferred Country :
China, Japan, Malaysia, New Zealand, Saudi Arabia, United States, Australia, Canada, North Korea, Switzerland
Preferred Organization Types : Telecommunication, Retail Store, IT Enabled Service, ISP, Computer Hardware/Network Companies, Garments, Hotel, Restaurant, Airline, Automobile, Immigration/Visa Processing, Shipyard, etc. Specialization:
Fields of Specialization Description
IT Support Service
Administration
LAN/ WAN
MS Word/ Excel/ PowerPoint/
OneNote
Switches/ Routers
WiFi/ Bluetooth
Data Entry Operator (Both English
& Bengali)
• Install and configure computer systems, printers, telephones
• monitor and maintain computer systems and networks.
• set up new users in Microsoft Windows Active Directory and LDAP.
• set up new user mail accounts.
• configure user rights for various applications.
• troubleshoot system and network problems and diagnose and solve hardware/software faults.
• replace parts as required.
• provide support, including procedural, documentation.
• follow diagrams and written instructions to repair a fault or set up a system.
• run network applications to support systems and users.
• support new applications.
• respond within agreed time limits to call-outs.
• Work continuously on a task until completion (or referral to third parties, if appropriate).
• Priorities and manage several open cases at one time
• rapidly establish a good working relationship with other professionals in order to make necessary repairs.
• test and evaluate new technology.
• data entry
Language Proficiency:
Language Reading Writing Speaking
ENGLISH Medium Medium Medium
BENGALI High Medium High
Personal Details :
Father's Name : SHOROJIT KUMAR BISWAS
Mother's Name : SUMITTRA RANI BISWAS
Date of Birth : March 9, 1990
Gender : Male
Marital Status : Unmarried
Nationality : Bangladeshi
Religion : HINDU
Permanent Address : VILL- RAGHABPUR, P/O- BONDOBILA, P/S- BAGERPARA, DIS- JESSORE. Current Location : Dhaka
Shupen Kumar Biswas
National ID No : 19903393009000091
Office 365 Administration