ANKITA AGRAWAL

**** ***** ***** **, *****, TX ***25

Phone: 312-***-**** Email: ac8fof@r.postjobfree.com

LinkedIn: linkedin.com/in/ankita-agrawal

SKILLS

Languages Business Analytics Tools

PLSQL, HTML, Visual Studios Business Process and Workflow HP QC, HP ALM, QTP, Work Soft

Business Intelligences Automation, Scope Management Certify Tool, DB2, TOAD ORACLE

MySQL, Oracle,11g, MS Access MS Office, UAT, SDLC, Agile, Gap Analysis ERP, WIN SQL, MS SERVER, IBM

Other Tech Skills Documentation INFOSPHERE, Balsamiq, Scrum,

SAP, SFDC, CRM, ERP, Siebel Domain Skills Tableau, Power BI, SFDC, SFMC

Health, Finance, Retail, Insurance Extract Generator, MS Project,

Kanban, JIRA, Cvent.

CERTIFICATION

●Certified as a Scrum Master from International Scrum Institute, Google Analytics and Six Sigma Green Belt.

●Preparing for Certified Associate in Project Management (CAPM) Certification.

WORK EXPERIENCE

BUSINESS ANALYST – BCD Meetings and Events - Chicago, IL (11/2018-01/2019)

●Responsible for handling the Cvent tool for business meetings and Events.

●Analyze data and provide fact-based recommendations to drive SMM program enhancements, reduce costs, streamline process and increase savings

●Develop and maintain the report. Assist leadership team with on-demand reporting requests and analytical needs.

●Benchmark data against industry, regional, and global standards to assist in developing internal and account roadmaps

●Ensure accurate and appropriate reporting is implemented to support SLA and KPI reporting.

●Keep abreast of changes in technology to look for new ways of delivering value through reporting and analytics.

PROJECT MANAGER ANALYST-Johnson & Johnson Vision Care- Jacksonville, FL (06/2017-08/2017)

●Designed Communication Strategy & documented continuous improvement of Salesforce Processes (“As-Is “&” To-Be”).

●Track & perform Gap & Impact analysis for guiding & improving the client program management organization.

●Develop and maintain all project deliverables supporting program planning, scoping, dependency/risk management, resources deployment, quality control and reporting, Business transformation in complex matrixed environment.

●Demonstrated leadership quality by monitoring workload, timely feedback and respecting the other team members.

●Created Dashboards, reports and data analysis using CRM technologies like Salesforce.com and JIRA.

BUSINESS ANALYST – Accenture - Gurugram, India (2013-2017)

●Acted as a Test Admin for Global Teams and responsible for defining, prioritizing and grooming Epics, User Stories.

●Automated the Scripts on Work Soft Certify Tool as per the requirement development and analyzing them in MS Excel.

●Created Business Development activities, research opportunities for the client and keep update of all economic issues.

●Performed integration of business systems, financial analysis and provide and help learning and presentation at all levels.

●Designed the product with the help of leadership reviews, requirement elicitation techniques, Product backlog and UAT.

●Gathered, analyzed & interpret the business requirements & establishing plans to increase project governance structure.

●Provided analysis of reports & quality assurance by working with Subject Matter Expert on data accuracy, security, UI

●Redesigned & remodeled tool to minimize task redundancy, optimize time & improvise operational efficiency by 40%

EDUCATION

MS IN IT MANAGEMENT & ENTREPRENUERSHIP-Illinois Institute of Technology, Chicago (2016 -2018)

Courses: Project & Process Mgmt., IT Entrepreneurship, Business Innovation, IT Frameworks, Data Business Analytics.

BS IN INFORMATION TECHNOLOGY – Mody University of Science & Technology, INDIA (2009 -2013)

Courses: Management Info Sys, Organizational Behavior, Database Mgmt., Economics, Data Mining & Warehousing.

ACADEMIC PROJECTS

KEEP MOVING (AS AN ENTREPRNUER)-Established a business model for the running application named “Keep Moving” which attracts humans to be healthy.

MOBILE LAUNCH EVENT (As A PROJECT MANAGER)-Worked as a Project Manager for a Mobile Phone Launch event by providing required deliverables for all phases of SDLC.

IT BUDFET FOR SECURITY UPDATES (AS BUISNESS LEADER)-Designed IT budget for security updates, giving Business presentation to the leadership requesting project approval.

REDESIGNING PROJECT (AS A BUSINESS ARCHITECT)-Mock curriculum redesign for IIT Master of IT Management, with focus on Business Innovations. Redesigned Car Infotainment System, making it more user friendly and business efficient using MS PowerPoint.

CRIME RATE PREDICTION (AS A BUSINESS ANALYST)-Implemented Linear Classification and Analysis to predict Crime Rates around the country using Tableau.

ANALYSIS AND ENHANCEMENT OF WALMART PROCESS (AS A PROCESS ANALYST)-Studied the Walmart processes, its CRM, ERP and predict future technology to innovate the process.

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