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Manager Customer Service Servsafe certified

Location:
Baton Rouge, LA
Posted:
February 08, 2019

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Resume:

***** ******* ***

Baton Rouge, LA *****

Phone: 225-***-****

Cell: 225-***-****

Email: ac8fjx@r.postjobfree.com

Gary L. Jones

Objective To obtain a challenging and rewarding position in a professional environment that will use my experience, knowledge and abilities to enhance the overall productivity of the company.

Summary of

Qualifications A qualified professional with over fifteen years management experience Efficient in maintaining accurate business records Conscientious, flexible, and adaptable in meeting deadline objectives Excellent leadership skills with the ability to relate effectively with others Motivated to be productive in multi-task planning and organization Proven record of performance in safety standards

Experience May2016 - Present Brewbachers BATON ROUGE, LA General Manager

Manage Store Operations: Bank Deposits / Staff Scheduling / Training / Hiring / Inventory Control / Customer Service

P&L: Keep labor costs and Cost of Goods in line

July 2013 - April 2016 CCs Coffee House BATON ROUGE, LA General Manager

Managed Store Operations: Bank Deposits / Staff Scheduling / Training / Hiring / Inventory Control / Customer Service

P&L: Kept labor costs and Cost of Goods in line

Increased revenue by 15% at the unit I managed

July 2009 - July 2013 THE MONEY TREE BATON ROUGE, LA Branch Manager

Increased number of loans by 10% and kept delinquency below 3%

Approving and closing new loans

Overseeing the duties of sales and collection departments March 2001 – July 2009 SICILY’S BATON ROUGE, LA

Restaurant Manager

Responsible for weekly scheduling of 50-55 employees

Performed daily deposits and inventory for store with $50,000 weekly revenue

Kept restaurant staffed and organized

November 1999 – March 2001 TACO BELL Baton Rouge, LA Senior Assistant Manager

Assisted store manager with keeping food and labor costs in line

Managed Store Operations: Bank Deposits / Staff Scheduling / Training / Hiring / Inventory Control / Customer Service / Food Preparation November 1994 – November 1999 LITTLE CAESARS Baton Rouge, LA General Manager

In charge of performance of 3 stores

Hired and trained new managers

Helped transition the store into a delivery franchise August 1992 – November 1994 PIZZA HUT Baton Rouge, LA Shift Manager

Primarily responsible for store maintenance, employee supervision, bank deposits and efficient operations.

May 1990 – August 1992 PIZZA HUT Monroe, LA

Delivery Driver

Delivered pizzas to customers in a quick and safe manner

Collected payments, issued receipts, and logged account transactions according to company regulations.

Education Northeast Louisiana State University, Monroe, LA

Degree: BBA in Business Management, 1992

Military Louisiana Army National Guard, Winnsboro, LA

Mechanic, 1988-1996

References Available on Request



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