Kris Carroll

** *********** **, *******, ** ***** 864-***-****

ac8fhn@r.postjobfree.com

Experience

Date of Employment : 7/2016 - Current

Vomela/B2B Media

Greenville, SC

Project Manager

Define the scope of the project in collaboration with senior management

Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project

Determine the resources (time, money, equipment, etc.) required to complete the project

Develop a schedule for project completion that effectively allocates the resources to the activities

Manage project staff and sub-contractors according to the established policies and practices of the organization

Execute the project according to the project plan

Set up files to ensure that all project information is appropriately documented and secured

Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project

Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project

Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards

Ensure that the project deliverables are on time, within budget and at the required level of quality

Evaluate the outcomes of the project as established during the planning phase Date of Employment : 5/2015 – 6/2016

Toshiba Business Solutions

Greenville, SC

Aftermarket Account Manager

Client Management

o Manage bank of clients in a designated territory o Assess office needs via personal contact quarterly o Organize detailed and competitive pricing solutions o Anticipate office needs throughout the year

Identify opportunities to increase sales to existing clients

Act as a bridge to all internal departments of an organization

Identify and pursue prospecting opportunities within market

Work with other divisions of Toshiba to manage client accounts and promote overall brand

Meet monthly sales quota – utilize forecasting/pipeline

Track client and sales data in Salesforce CRM

Kris Carroll

16 Trailstream Dr, Mauldin, SC 29662 864-***-****

ac8fhn@r.postjobfree.com

2

Date of Employment : 10/2006 – 3/2015

ServiceMaster of the Upstate

Greenville, SC

Owner/President

Business Management

o Managed all accounts related to day to day operations of a business o Payroll

o Employee training

o Accounting

Conflict resolution – Maintaining effective communication and support to reach a successful resolution

IT implementation and training – Corporate provided software and systems including CRM, email marketing, estimating, and job management

Managing staff

o Training on proper practices/procedures for production staff o Safety training

o Training on procedures for compliance with insurance companies standards o Writing training documents

Marketing

o Build relationships and network with potential and existing clients o Served on committees with trade associations

o Train sales staff – Email marketing campaigns and in-house CRM o Create and manage Email Marketing Campaigns

o Maintain and build internal (corporate provided) CRM data

Continuing Education instruction for Insurance professionals Project Manager/Operations Manager

Project management

o Run multiple projects at once

o Stay on time and on budget

o Coordinate with clients and insurance companies for successful completion of jobs o Coordinate subcontractors and trades within a single job o Coordinating materials and labor needs

Collaborating with insurance company representatives on estimates and scope of work to be performed on jobs

Project estimating

Problem solving – Communicating effectively with all parties to resolve any confusion or misinterpretation over project details

Kris Carroll

16 Trailstream Dr, Mauldin, SC 29662 864-***-****

ac8fhn@r.postjobfree.com

3

Date of Employment : 5/2003 – 9/2006

CaseSoft

Ponte Vedra Beach, FL

Software Trainer

Conduct full day seminar training for litigation professionals, starting with new user initiation, and culminating in advanced features and benefits

Perform in-office training for litigation teams, focusing on data organization and search capabilities

Perform in-office training for IT staff, focusing on basic user functions and support needs

Lead web-based training for new end users and support staff

Provide end-user support – Assist with day-to-day user requests and facilitate escalation of support inquiries with support staff

Oversee logistics of training registration and shipping of materials for onsite classes and seminars

Attend industry trade shows to perform product demonstrations Software Sales Representative

Manage existing accounts and identify opportunities for additional sales

Identify new accounts and work on building professional relationships

Perform product demonstrations for key decision makers

Conduct new user basic training and implementation Professional Education

Dates of Attendance : 1/1/2002 To 5/1/2003

Jacksonville University Jacksonville, FL

B.S. Degree in Marketing

Dates of Attendance : 9/1/1996 To 6/1/2000

Auburn University Auburn, AL

Marketing/ International Business studied

References

Angie McAtee – 864-***-****

Larry Chaplain – 864-***-****

George McBride – 864-***-****

Kris Carroll

16 Trailstream Dr, Mauldin, SC 29662 864-***-****

ac8fhn@r.postjobfree.com

4

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