ac8fd0@r.postjobfree.com
Chris Sadler
EXPERIENCE
ORDER ENTRY CLERK, TSC (THE SHOPPING CHANNEL) Present
Handle inbound calls for shopping channel customers
Manage order inquiries, edits, cancellations
Open accounts
Upsell products and services
Provide outstanding customer service
CUSTOMER SERVICE REPRESENTATIVE, TOYS R US/TRANSCOM Fall 2018
Temporary support for busy season
Handle inbound calls for customers
Manage order inquiries, track shipments
Assist customers with finding items and placing orders
Provide outstanding customer service
CUSTOMER SERVICE REPRESENTATIVE, SYKES/ICT
2013-2018
Handle inbound calls for cable and wireless service customers
Manage account inquiries, billing
Open and close accounts
Upsell products and services
Provide outstanding customer service
CUSTOMER SERVICE REPRESENTATIVE, COMCAST & BRIGHTHOUSE/TRANSCOM 2008-2013
Handle inbound calls for cable service customers
Manage account inquiries, billing
Open and close accounts
Upsell products and services
Provide outstanding customer service
ADDITIONAL EXPERIENCE INCLUDES:
Lead Generator
Sears Indoor Clean Air Services, Brampton, Ontario Sales Closer
TaylorMade, Etobicoke, Ontario
Sales Closer
R&J Concepts, Downsview, Ontario
Script Installer/Technical Support
SiteInteractive.com, Lake Forest, California
WebSite Administrator
The Times, Minden, Minden, Ontario
Office Assistant
S.I.R.C.H. Inc.; Haliburton, Ontario
Front Desk Clerk/Sr. Front Desk Clerk/Night Auditor PineStone Inn and Country Club; Haliburton, Ontario
RELATED TRAINING & INTERESTS
Computer Skills:
Experienced with Microsoft Word, many proprietary programs Interests:
Creating and maintaining websites, book reviews (cookbook, fiction and non-fiction alike), reading, crochet, knitting and other crafts