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Customer Service Representative

Location:
Chatham-Kent, Ontario, Canada
Posted:
February 08, 2019

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Resume:

***** ******* ****

Wheatley, Ontario N*P *P*

519-***-****

ac8fd0@r.postjobfree.com

Chris Sadler

EXPERIENCE

ORDER ENTRY CLERK, TSC (THE SHOPPING CHANNEL) Present

Handle inbound calls for shopping channel customers

Manage order inquiries, edits, cancellations

Open accounts

Upsell products and services

Provide outstanding customer service

CUSTOMER SERVICE REPRESENTATIVE, TOYS R US/TRANSCOM Fall 2018

Temporary support for busy season

Handle inbound calls for customers

Manage order inquiries, track shipments

Assist customers with finding items and placing orders

Provide outstanding customer service

CUSTOMER SERVICE REPRESENTATIVE, SYKES/ICT

2013-2018

Handle inbound calls for cable and wireless service customers

Manage account inquiries, billing

Open and close accounts

Upsell products and services

Provide outstanding customer service

CUSTOMER SERVICE REPRESENTATIVE, COMCAST & BRIGHTHOUSE/TRANSCOM 2008-2013

Handle inbound calls for cable service customers

Manage account inquiries, billing

Open and close accounts

Upsell products and services

Provide outstanding customer service

ADDITIONAL EXPERIENCE INCLUDES:

Lead Generator

Sears Indoor Clean Air Services, Brampton, Ontario Sales Closer

TaylorMade, Etobicoke, Ontario

Sales Closer

R&J Concepts, Downsview, Ontario

Script Installer/Technical Support

SiteInteractive.com, Lake Forest, California

WebSite Administrator

The Times, Minden, Minden, Ontario

Office Assistant

S.I.R.C.H. Inc.; Haliburton, Ontario

Front Desk Clerk/Sr. Front Desk Clerk/Night Auditor PineStone Inn and Country Club; Haliburton, Ontario

RELATED TRAINING & INTERESTS

Computer Skills:

Experienced with Microsoft Word, many proprietary programs Interests:

Creating and maintaining websites, book reviews (cookbook, fiction and non-fiction alike), reading, crochet, knitting and other crafts



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