Experience

FEB **** – PRESENT

• Preformed customer service on phone and in store

Customer Service Associate / FEDEX OFFICE, Frisco

JUN 2016 – AUG 2017

JULY 2014 – MAY 2016

Operations Manager/ M.A. EXECUTIVE SEARCH, Dallas

• Worked directly with clients and potential clients in discussing different options of recruitment services including comparing different levels of company services and providing options for value added services. 4904 Portrait Ln. 972-***-**** ac8f0x@r.postjobfree.com Kevin Schram

• Process financial transactions

• Found solutions to meet customer needs

• Took complex customer orders using order systems

• Ensured confidentiality of customer data and careful handling of documents, media and packages. Insurance Agent / SCHRAM INSURANCE, Plano

• Generate Quotes

• Cold Calls

• Assisted agent in closing deal

• Open and closed store

• Handled screening for all hiring including initial phone interviews and facilitating in person

• Oversaw accounting and business relationships with vendors, clients, and independent contractors APRIL 2006 – JULY 2014

• Planned and coordinated logistics and materials for meetings and events

• Created detail expense reports and request for capital expenditures

• Ordered and distributed office supplies

• Managed office vendors, organization and upkeep

• Video record and edited many training videos

• New hire trainer

• Screened applicant resumes and coordinated both phone and in person interviews

• Answered and managed incoming and outgoing calls while recording accurate messages

• Opened and properly distributed mail

• Obtain signatures for financial documents and internal and external invoices

• Complied company information related material and distribute to candidates

• Shipment management

Skills

Operations Manager/ Kaye/Bassman International Corp, Dallas Plano West Senior High Texas Department National Academy Class of ’07 of Insurance of Sports Medicine

193****-*******

• Microsoft Office

• Adobe Acrobat

• Point of Sale

• Kronos

• Quick Problem Solving

• Strong Work Ethic

• Time Management

• Very Outgoing

• Team Work

• Communication

• Adaptability

• Creativity

Education

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