Fatima Alla

*** ******** ****** *** *** East Boston, MA 02128

617-***-**** ac8eyr@r.postjobfree.com

Skill Summary:

Over 7 years of customer service experience

Computer skills in Microsoft Office

Fluency in Arabic, French and English

Education:

2015 Workforce Development Training, Pharmacy Technician

Information Security and Confidentiality Training

Pharmacy Basics, Foundations of Pharmacy

Foundations of Pick Up and Drop Off, Production and Inventory 2013 Certificate in Central Sterile Processing & Distribution Management Bunker Hill Community College, Charlestown MA

2007 Certificate of Graduation: Accounting, Computer and English Training Asian American Civic Association, Boston MA

Experience:

2015- present Pharmacy Technician certified - PTCB CVS health care E/Boston,MA .

Providing quality customer service to patients

Help in Process new and refill prescriptions

Establish and maintain good relationships with patients.

Entering patient and order information into the pharmacy system 2013 Central Processing Technician Intern

Massachusetts Eye & Ear Infirmary, Boston MA

Cleaned instruments and assembled kits to prepare for sterilization

Organized and assembled routine or specialty surgical instrument trays and other sterilized supplies

Inventoried and distributed supplies and equipment to nursing units 2008-2010 Customer Service associate

Starbucks-Hilton Group Double tree Hotel, Boston MA

Operated register to process cash, credit cards and check transactions

Greeted and served customers

Maintained excellent relationship with customers 2007 Administrative Intern

Human Resources, Emerson College, Boston MA

Assisted office staff in maintaining files and databases

Prepared reports, presentations, and correspondence

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