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Customer Service Data Entry

Location:
Brooklyn, New York, United States
Posted:
February 06, 2019

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Resume:

Summarys

PC Operator with more than five years of experience in customer service relations, data entry, and office support procedures. Some experience in Excel, MS Word, MS Access Data Base, and average typing skills.

Experience

Parent Coordinator, STAR Early College School, Brooklyn, NY 4/2013-12/2015

Assisted the Parent Association with distributing information about upcoming

meetings and events. Conducted mediations between students.

Assisted with workshops. Updated emergency contact cards.

Updated the Parent Coordinator Activity Report (PCAR) weekly.

Assisted the School Leadership Team (SLT). Respect for All Liaison.

Recording Secretary of PA, STAR Early College High School, Brooklyn, NY

Prepared notices, agendas, sign-in sheets and materials for distribution. Maintains custody of all records regarding the board. Responsible for reviewing, maintaining, and responding to all correspondence addressed to the association.

Corresponding Secretary of PA, STAR Early College High School, Brooklyn, NY

Replicated documents, assisted the President of the Parent Association, organized events and fundraisers. Informed members of the board of meetings. Revised the President’s letters, and kept all letters and paperwork on file for the use of the board.

9/2012-4/2013

9/2010-6/2012

Volunteer, STAR Early College High School, Brooklyn, NY

Answered phones, replicated documents, dealt with students’ needs also well as Office work.

9/2007-4/2013

Member, Community Education Committee, Brooklyn, NY

Attended informational meeting, facilitated advice and opinions on topics and matters of education

Commission Analyst (Temp), Chase Investment Service Corp., New York, NY

Maintained commission ledger for all mutual fund accounts. Updated commission payroll to generate commission checks. Applied a customized commission program, and provided general clerical support for finance department supervisor.

Data Entry Clerk, Cellularvision of New York, Brooklyn, NY

Utilized PC terminal to input, update and retrieve data concerning cable customer’s accounts and records. Coordinated and disseminated company promotional mailing to prospective customers. Assisted and provided sales staff with information regarding sit serviceability. Trained and provided technical support for new clerks, and assisted marketing sales manager.

Customer Service Representative/ Teller, New York Metro Postal Federal Credit Union, New York, NY

Established and maintained credit 401k accounts for postal Service employees. Operated PC terminal t credit and debit customer accounts. Reviewed credit authorizations to process credit loans checks. Managed and oversaw monthly payments for retired employees. Directed and provided customers with information regarding credit union resources and services. Calculated, totaled, and proved daily receipts.

Data Entry Operator (Temp), NYNEX Enterprises, New York, NY

Processed and coded company invoices for billing. Employed PC terminal to input and update invoices. Assisted and provided customers information with respect to outstanding payments and equipment purchases. Oversaw and maintained department filling system. Provided general clerical support.

9/2006-6/2007

9/1998-1/2000

9/1996-12/1997

6/1990-3/1993

9/1988-6/1990

Education

SUNY Empire State College

-Received (94) Ninety-Four credits towards Bachelor of Science degree in Accounting

Berkeley College

-Received (20) Twenty Liberal Arts credits towards Associate degree in Accounting

James Madison High School

-Received General Equivalency Diploma

1/2006- 5/2013

4/1994- 6/1994

9/1994- 9/1998



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