Catherine Paige Marshall
***** ****** *** ***** **********, VA ac8etf@r.postjobfree.com
Summary of Skills
Conducted an in-depth, documented evaluation and review of Evolution Labs’ entire lesson library
Loaded content, surveys, and self-tests into Evolution Labs proprietary content management system. Performed Quality Assurance checks, and edited and corrected existing content. Created Google Sheets for tracking QA
Created, edited, and formatted a wide range of documents, including: procedural manuals, training guides, white papers, system designs; technical and process documentation, including Standard Operating Procedures (SOPs), User and Installation Guides, Commercial Off-the-Shelf (COTS) Manuals, System Administrator Guides, End User Manuals, Test Readiness Reviews, User Training Manuals, System Administration Manuals, Provisioning Guides, Acceptance Test Plans/Test Verification Plans, Quick Reference Guides for Users, System Call Flows, and Operator Manuals
Routinely collaborated with Subject Matter Experts to clarify and perfect existing documentation, and with System Administrators, to originate crucial procedures for the use of Help Desk personnel
Utilized Lotus Notes databases for retrieval and dissemination of information
Coordinated multiple weekly meetings using end-to-end teleconferencing capabilities. Created agendas and minutes for each meeting, and created division level reports using Lotus Notes and SharePoint
Professional Experiences
Evolution Labs June 2018 – Aug. 2018
Digital Production Content Editor
Remote
Evolution Labs June 2017 – Jan. 2018
Digital Production Content Loader Oct. 2016 – Jan. 2017
Remote
GCI April 2012 – Nov. 2012
Assistant Systems Integrator, Technical Writer/Editor
Reston, VA
L-3 Stratis July 2010 – Nov. 2011
Systems Integrator, Technical Writer Technical Editor
Reston, VA
CACI Technologies Jan. 2009 – June 2010
Systems Integrator, Technical Writer/Editor, Lead Technical Writer/Editor
Fairfax, VA
L-3 Communications June 2008 – Dec. 2008
Technical Editor
Reston, VA
BAE Systems May 2004 – June 2008
Technical Writer/Editor, Administrative Assistant
McLean, VA
Computer Skills
Office Applications: Word, Outlook, Excel, Access, Google Docs, Google Sheets
Education
Bachelor of Arts in English minor French Sept. 1990 – May 1993
Hollins College, Roanoke, VA